Xidax PCs レビュー 

310
•
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was having graphic card issues that were crashing Unreal, sometimes while just loading. Aspen did his remote thing, found that BIOS was actually a couple of updates behind and got me back up and run... もっと見る

5つ星のうち5の評価

This is my 2nd computer from Xidax. Great computers set up right... And Customer Service is amazing... Always quick responses on email... Chatting service is great. Always first class interaction wi... もっと見る

5つ星のうち5の評価

Xidax has been awesome! Not only did they build an awesome pc, but they back it up with their warranty. The moment my pc had an issue they were very helpful with the whole process, unfortunately it ne... もっと見る

5つ星のうち5の評価

Aspen was great with his patience and guiding me through the whole process. Even taking the call after hours to ensure he did everything he could to get my system up and running. Thanks again Aspen an... もっと見る

企業情報

  1. 電子機器・テクノロジー

当該企業による記述

Configure your Custom Gaming PC at Xidax. Lifetime Parts Warranty on Desktop Computers and hand-built for PC gamers.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

310件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(310)

過去12か月のレビュー数: 64件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Xidax always helps

Elijah was great! he helped me with something so small I should have done it myself. I love Xidax they will always help you with any problem you have. such a great PC company!

2025年3月19日
自発的なレビュー
5つ星のうち5の評価

Elijah W. Is phenomenal

Elijah is one of the most helpful tech associates I’ve encountered. Company in general is amazing, proud customer of 5 years for a reason. Able to give countless solutions on the spot, impressive to say the least.

2025年3月18日
自発的なレビュー
5つ星のうち5の評価

Elijah W

Elijah W. Helped me out today, he was quick at responding, seemed very knowledgeable and just all around good guy. He made me feel like he had my back. Highly recommend. If I have issues in the future, hope I deal with him again. Made me feel like more than just a customer.

2025年3月17日
自発的なレビュー
5つ星のうち5の評価

Tech/Customer Support

Joel had been helping me out recently, but unfortunately he was out today. Hope you feel better soon, Joel!

Elijah helped me today and spent several hours working on my issue.

Still need to do some testing to see if all is well with the rig. But, I really want to thank Joel and Elijah for the patience and time.

2025年3月13日
自発的なレビュー
5つ星のうち5の評価

Great HUMAN customer service

I've bought a few things but this time i needed to figure out BIOS update. COLE T helped me out and guided me through perfectly. The best thing about it is he didn't talk like a scripted robot like a lot of other companies have been doing. Made it personable and felt comfortable in the fact knowing he'll take care of me. Very much Appreciated. Wish i could send them a tip for helping!

2025年3月6日
自発的なレビュー
5つ星のうち5の評価

Thanks Elijah

Elijah helped me get my cpu swapped instead of waiting on the RMA. From what i understand this is an exception and i appreciate the help. This is my first Xidax pc but the customer service has been great. Highly recommend as they are very transparent.

2025年3月4日
自発的なレビュー
5つ星のうち5の評価

I purchased a PC from Xidax in 2020 and…

I purchased a PC from Xidax in 2020 and have only had positive experiences working with them. I got the lifetime warranty and have had to use it twice, one of those times being now. I spoke with Elijah today with some troubleshooting issues and he helped make it a fast and easy experience.

2025年3月1日
自発的なレビュー
5つ星のうち5の評価

Aspen Y.

Aspen figured out the issue with my machine from one picture that others (that I know, also people from xidax and the directions for my new vid card) couldn’t help with. I finally after several months have an upgraded video card

2025年3月4日
自発的なレビュー
5つ星のうち5の評価

Xidax Experience

I am currently looking to purchase a new gaming system, and I had some technical questions about my pc build. Elijah Walker was extremely helpful and answered my questions fully. I have worked with other organizations, but an employee like Elijah just adds that extra touch to the experience that makes a good company great!

2025年2月28日
5つ星のうち5の評価

Aspen at Xidax gave very Professional…

Aspen at Xidax gave very Professional Support. The point of support, especially technical support, is solve a problem. In this case it was a significant problem in that I could not perform my own professional support.

This was outside of Aspen's required function but worked the issue as if it was her own. Friendly (as all tech support is... :-P) and effecient. Find the problem and fix it as quick as possible.

Highly recommended!!!

2025年2月28日
自発的なレビュー
5つ星のうち5の評価

Best experience ever!

I had the pleasure of working with Cole Tuplin, and I couldn't be more satisfied with his help! He assisted me with everything from fixing my graphics card to troubleshooting issues I was having with my PC. His knowledge and expertise were top-notch, and he made sure to explain things clearly, ensuring I fully understood each step.

Cole also helped me set up my fan RGB lights, which was something I had no idea how to handle. He was incredibly patient with me throughout the whole process, and went above and beyond by providing pictures that made it easy for me to follow along. His communication was clear and easy to understand, which made a potentially confusing process much simpler.

What truly stood out to me was how genuine and passionate Cole was. He didn’t rush me, answered all of my questions, and really made me feel comfortable with the whole experience. If you're looking for someone who is knowledgeable, patient, and kind, I highly recommend reaching out to Cole Tuplin! Thank you again so much for your help. I appreciate it.

2025年2月25日
自発的なレビュー
5つ星のうち1の評価

Affiliate not paid.

I've been sending customers their way for awhile, finally got an affiliate account, got some funds in the account and after waiting a very long time to be able to request a payout. I finally was able to request to be paid, then I watched the account drained of all the funds and a notif saying I will receive the funds soon.

The issue is that they don't have my banking details or any of that. Never was asked, and I sat on their support phone for a couple hours. Not once did they pick up, just sat there listening to some Lo-Fi music. Before anyone asks, yes, this was during their business hours.
Edit: 1.6.26 Sent another email. Pending still.

2025年2月20日
自発的なレビュー
Xidax PCs ロゴ

Xidax PCs からの回答

Hey Demmers,

I am sorry about you having trouble getting in touch with us there, we tend to be pretty busy on the phone side, but that is no excuse.

I would love to see if I can't help get your affiliate stuff sorted with you, if you could shoot me an email over at jesse@xidax.com so we can get a dialogue going and set up a call for us to figure this out, I would greatly appreciate it!

Thanks in advance,

Jesse M
Customer Service Manager
Xidax PCs

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