Stunning colors that are unique - while we tried to get a match elsewhere, nowhere could get close. What's more the customer service was just excellent in supporting our inquiries and so we'll be comi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I placed an order on the 30th of April through b&q verified sellers. I ordered other items from different sellers which came quickly and supplied tracking etc but not yescolour. It was due to arrive b... もっと見る
企業が回答しました
Beautiful colour, have bought others before and they are always brilliant, great quality, cover well and easy to use. Will buy more in future and would highly recommend. On one occasion when I needed... もっと見る
I've used Yes Colours 3 times now. All 3 colours, Serene Pink, Loving Neutral and Dirty Olive have been brilliant. They are intense, vivid, and highly saturated colours, which I've never come across i... もっと見る
企業情報
当該企業による記述
We’re YesColours. We’re all about colour. Innovation. And saving the planet. We love colour so much, we created our own. Arranged them into simple collections and edits. Making it easy to get a new look for your home, office, gym or playroom. Our paints use innovative colourant technology that means our paints have more pigment, more depth, more vibrancy, more colour. And we’ve removed all the nasty stuff. So our paints are completely safe for you, your family, your co-workers, your pets and the environment. And we just don’t stop there. We’re on a mission against waste too. The UK generates 55 million litres of paint waste every year. 98% of that goes straight to landfill. So we wanted to change it up. We use easily recyclable pouches instead of tins. Simply wash them out and pop in your recycling. No more tins clogging up your cupboards. No more trips to the tip. No more waste. No more landfill. Just yes to feelgood paints in astonishing colours. Find out more at YesColours.com.
連絡先
4.1
ほぼ満足
205件のレビュー
ネガティブなレビューの 66％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I signed up to the 10 minute paint…
I signed up to the 10 minute paint consultation with Emily, who was absolutely fantastic.
I was really confused as to what colours to try in my kitchen, and she was so patient and helpful and by the end we had come up with an amazing palette of colours.
The paint colours are so unique and the best part is knowing what colours pair well together.
I couldn’t recommend these guys more! Thank you so much
2025年3月18日
自発的なレビュー
YesColours からの回答
Thank you so much for your kind words! We’re thrilled to hear that Emily’s consultation helped you find the perfect palette for your kitchen. It’s great to know you’re loving our unique colours and the guidance on pairing them. We really appreciate your recommendation and can’t wait to see your project come to life!
I would like to say yescolours are a…
I would like to say yescolours are a good and decent company but my experience with them has been far from satisfactory.
I ordered 5 litres of paint from them and was emailed a delivery date of the 13th-14th of March.i never received my order, I waited till the 18th of March to email them only to be told
"The order was shipped but the courier have confirmed that this was damaged in transit and disposed of. With this in mind, we will issue a replacement order out on the fastest possible shipping method."
So i waited, a week went by and I received my order.. unfortunately my order was 1 litre light.. I had to email them again and was told..
"After looking into this right away, I can see that our fulfilment team flagged a system error with two colours, one being the Joyful Pink included in your order. Unfortunately, a glitch caused our website to sell a higher quantity than what was available in stock. As a result, we still owe you an additional pouch, but regrettably this won't be issued until our restock arrives.
The estimated restock date is 4th April, which we completely understand is a longer wait than we’d like.
To make up for the inconvenience, I’d be happy to offer you a few options:
Wait for the Restock - If you’re happy to wait, we’d like to honour a 10% discount on your order as a refund once the pouches are dispatched.
Cancel the Remaining Pouches - If you'd prefer, you can cancel the remaining pouches, and we will process a refund for them immediately."
I took 2 separate days off work to paint my house but I was let down with times by this company.
I'm just sick and tired of dealing with this company and have opted to buying a similar colour from dulux at my local store. I have had no reply from them after my most recent email. They're a crummy company in my experience and I wouldn't recommend them.
2025年3月20日
自発的なレビュー
YesColours からの回答
Thank you for taking the time to share your experience. We are truly sorry to hear about the issues you’ve faced with your order and the delays in communication. This is not the level of service we strive to provide, and we completely understand your frustration, especially after taking time off work to paint.
Please accept our sincerest apologies for the inconvenience caused by the damaged delivery, the stock glitch, and the incomplete order you received.
We appreciate your honest feedback and want you to know we are committed to making things right. If you’re open to it, please reach out to us directly on Hello@yescolours.com so we can assist you personally with a resolution that you find satisfactory.
Thank you again for your patience, and we’re very sorry that you didn't receive the service we aim to provide on this occasion.
Kindest regards,
Customer Experience Manager.
The colour consultation with Emily was…
The colour consultation with Emily was such a game-changer as I had so many questions and she answered them all in the most reassuring way!
I am excited to start my project as I know it will have a great result based on her great recommendations. Thanks Emily again!
2025年3月10日
自発的なレビュー
YesColours からの回答
Thank you so much for your wonderful feedback! We’re thrilled to hear that Emily’s consultation helped answer all your questions and gave you the confidence to start your project. We can’t wait to see how it turns out, thanks again for choosing YesColours!
Electric blue 💙
I used electric blue and passionate yellow in my hallway. I'm blow away with the depth of colour to both paints but one my god that blue, it's definitely bluing.
2025年2月10日
自発的なレビュー
YesColours からの回答
Thank you so much for sharing your experience! We’re thrilled to hear you love the depth of colour, especially that stunning Electric Blue. It really does make a bold statement! Can’t wait to see what you tackle next with YesColours!
I had an amazing colour consultation…
I had an amazing colour consultation with Emily, she was really friendly and full of great advice. She answered all my questions and helped me choose colour combinations for my kitchen that I’m really happy with. I feel so much more confident now that I have had Emily’s help, I can’t recommend the colour consultations enough it really helped me!
2025年2月24日
自発的なレビュー
YesColours からの回答
Thank you for your kind words! We're so glad Emily could help you feel confident with your colour choices. It’s great to hear the consultation made such a positive difference. We can’t wait to see your kitchen come to life!
Yes Colour has been amazing from start…
Yes Colour has been amazing from start to finish! Their customer service is top-notch they answered all my questions quickly and in great detail, which made the whole process so much easier. Their fast responses were really appreciated, and it’s clear they genuinely care about their customers.
The packaging is so convenient—the paint comes in a bag, making it easy to use and mess-free. Plus, the quality is incredible!
I couldn’t be happier with my experience.
2025年2月10日
自発的なレビュー
YesColours からの回答
Thank you so much for your wonderful feedback! We're thrilled to hear you had such a positive experience from start to finish. It means a lot to us that our customer service and paint quality made the process easier and enjoyable for you. We hope you love your project and look forward to helping again in the future!
Super seamless
Just very seamless. I discovered the website looking for a particularly bold shade of indigo and was wowed by their color selections, then I saw the sustainable packaging and I was like YES! I decided to try a color consult which went super well - Emily was so nice and helpful and explained things well and gave me some deals to get samples and paint with. They've definitely won me as a customer and I'll be sharing them with everyone I know. I really hope the packaging catches on.
2025年2月20日
自発的なレビュー
YesColours からの回答
Thank you so much for your fantastic review! We’re so glad you loved our bold colours and sustainable packaging, it’s something we truly care about. Emily will be thrilled to hear your kind words, and we’re excited to have you as part of the YesColours family. Thanks for spreading the word; it means the world to us!
Blood bag packaging
Great colours, stupid packaging and you need 4/5 coats to get solid!
Used Eggshell on a newly built mdf wardrobe.. the wardrobe was primed with an MDF primer and then undercoat in a similar finish colour and still needed 4/5 coats to get solid...
Social media company trying to fix something that ain't broke! Paint belongs in a tin...
2025年2月21日
自発的なレビュー
YesColours からの回答
Thank you for taking the time to share your feedback. We're really sorry to hear that this has been your experience.
We’d love the opportunity to resolve this with you and understand more about the application process to see how we can help turn this experience around for you! If you're open to it, please reach out to us directly so we can discuss this further and find a way to make it right on Hello@yescolours.com
We'd love to turn this around for you. Looking forward to hearing from you!
Those colours - they weren't kidding!
Such a brilliant company as their customer service is fantastic as well as the colours. I, like everyone, have repainted bits of my house but the pigmentation of these paints means I can't stop staring at them!
2025年2月19日
自発的なレビュー
YesColours からの回答
Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had a fantastic experience with our customer service and that you’re loving the vibrant colours of our paints.
We can’t wait to see how your projects turn out, happy painting!
Dreadful company
Dreadful company
Nice colour!! But it marks very easily, I’ve painted the walls with a good quality primer/ undercoat then sanded them - and then painted “yes colour” took 3-4 coat to be sufficient so you couldn’t see the undercoat underneath , but the problem is it’s comes off very easily, ie the slightest knock or rub / scratch marks it or chips it very easily.
I did they contacted the company yes paint about this but they have refused to reply but sadly nothing from them to date.
So I can’t recommend there paint as it rubs off / scratches very easily (I’ve been doing up houses for over 35 years and never come across this before) I think it’s a problem with hardeners in the paint? they are a dreadful company to deal with as they don’t take responsibility or reply to messages. dreadful company shame I had to give them one star even
Update - After the comment below I used the recommended undercoat and I’m not sure what yes paint are on about, very disappointing that they are now lying about this
I’m happy for yes paint to contact me directly about this and I will remove this review if they sort this out - if you are reading this then they didn't, so what's that say about them?
2025年1月9日
自発的なレビュー
YesColours からの回答
Thank you for your feedback, and we’re sorry to hear about your experience.
We looked into this matter immediately and can confirm that we responded to your email with recommendations on the best primer to use with our paints. The primer you mentioned has a satin finish, and we also advised that painting directly over an satin surface can prevent proper adhesion, which is likely the cause of the issues you described. Our team always strives to provide honest, expert advice, and we’re always happy to help!
Additionally, all three separate batches raised by yourself have been investigated with no faults found and regrettably, no other complaints have been received regarding these batches, strongly suggesting that the surface being painted is the root cause of the issue rather than the paint itself.
We have since attempted to contact you numerous times to follow up and ensure you were fully supported, but we have not received a response. If you have updated your email address and have not seen our messages, please reach out to us directly at Hello@yescolours.com, and we’d be more than happy to pick up where we left off and find a resolution that works for you.
Free colour consultation with Emily and…
Free colour consultation with Emily and managed to cover two rooms. Emily made me feel at ease, and listened to my needs. She confirmed the colour I liked was in the new collection launching mid feb and kindly offered to let me know when I can order a sample with the extra joy of a discount on sample and first order. Excellent service and can’t wait to see the new colours
2025年2月4日
自発的なレビュー
YesColours からの回答
Thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience during your free colour consultation with Emily. It’s great to know that she made you feel at ease and listened to your needs. We're excited for you to try the new collection now launched and ready to purchase, and we can't wait to see how your rooms turn out! If you have any questions or need further assistance, feel free to reach out. Happy decorating! 🌈
Amazing. Recommend to everyone
Reliable company, the product is fantastic. I’ve had electric blue, electric yellow, testers of so many colours - every single one has been great
2025年1月23日
YesColours からの回答
Thank you for your wonderful review! We're so glad to hear that you've had a fantastic experience with our products. Electric Blue and Electric Yellow are such vibrant choices, and it's great to know that our testers have also impressed you. Your support means the world to us! Happy painting! 🎨✨
Excellent Customer Service
Paint aside, which is great quality and vibrant. The customer service really is excellent. My order was delayed because of a glitch with their system but it was rectified swiftly and they kept me updated at all stages, helped with a new delivery and reimbursed the cost which was appreciated (especially with a tight timeline!)
2025年1月29日
自発的なレビュー
YesColours からの回答
Thank you so much for your fantastic review! We’re thrilled to hear that you love our vibrant, high quality paint! It’s also wonderful to know that our customer service team was able to turn things around for you quickly. We believe in keeping our customers in the loop, and we’re glad that we could help you during your tight timeline. If you have more projects coming up or need anything else, don’t hesitate to reach out. 🎨✨
The Best Colours if you are looking for…
The Best Colours if you are looking for Bright Happy Zingy shades. I want a bright Red for a cupboard I am about to up-cycle and Yes Colours hands down delivers the brightest happiest shade,
I have used Yes colours in both my kids bedrooms myself on smaller projects and having employed a pro to spray the walls and wardrobes and he also confirmed it was a great quality product that he would happily use again. Great coverage and Fantastic range of colours.
2024年2月14日
自発的なレビュー
YesColours からの回答
Thank you so much for your fantastic review! We’re thrilled to hear that you love our bright and happy colours, especially for your upcycling project. It's great to know that you’ve had such positive experiences in your kids' bedrooms and with a professional painter as well. We take pride in the quality and coverage of our products, and we’re glad they’re making a difference in your projects. Happy painting! 🌟
Exceptional paint
Exceptional paint. Strong pigmentation that matches the test cards perfectly. The passionate lilac is a dark rich purple that dried flat matt after only 2 coats.
I ordered 5 litres and only used 2, with some left over. The coverage is amazing.
Now trying the aqua for another room.
2025年1月30日
自発的なレビュー
YesColours からの回答
Thank you so much for your fantastic review! We're over the moon that you love the pigmentation and coverage of Passionate Lilac, it truly is a stunning shade!
Enjoy painting with Aqua next, we can't wait to hear what you think!
Omg YESPAINTS are amazing
Omg YESPAINTS are amazing. Not only is the product just lush but the customer service so kind. Kerrin Jessica was particularly amazing helping sort out my ordering for me and providing such a wonderful personal service. Thank you! Highly recommended.
2025年1月16日
自発的なレビュー
YesColours からの回答
Thank you so much for your kind words! We're thrilled you love our paints and had such a great experience with our customer team, Kerrin will be so happy to hear this!
We hope your painting project was a resounding success and appreciate your support!
Lovely paint
Lovely paint, I’ve used eggshell and matt which both give good coverage! I like the pouch it comes in and you get all of the paint rather than using a tin which dries out some of the paint, will definitely be buying again as I’m on a big painting project!
2024年12月17日
自発的なレビュー
YesColours からの回答
Thank you so much for this amazing review! We're absolutely thrilled that you've had a great experience with both our eggshell and matt finishes. It’s also wonderful to hear that you love our pouch packaging and that you’ll be a returning customer, your support means the world to us.
Happy painting, and we can't wait to be part of your next project!
Terrible customer service. Avoid!
They do not honour their own return policy for unopened packages. Told me I could wait to return some unopened bags of paint until after I returned from holiday, and still receive a refund, but then a few days later while I was away changed their mind randomly and messaged me to say, no, nevermind, we changed our mind and will just give you credit, which you don't need. Wouldn't admit their own mistake with customer service messaging.
Very poor customer service.
2024年5月11日
自発的なレビュー
YesColours からの回答
Hi Shannon,
Thank you so much for your feedback. I’ve taken a look into this as a priority and can see that our last communication with you was back in March. At that time, you had kindly requested an extension on the return period, and we responded asking for the order number to move things forward.
Unfortunately, it seems we didn’t hear back from you, so no further action was taken.
While we do have a 14 day return policy in place, we aim to be as flexible as possible and often accommodate returns that have exceeded this timeframe. Even though this issue dates back to the beginning of the year, we’d love the opportunity to resolve it for you and rebuild your trust in us.
We value all of our YesColours customers immensely and would be delighted to help! If you could email us at Hello@yescolours.com, we’d be happy to look into this further and find a solution that works for you.
Looking forward to hearing from you!
Fabulous paint!
Bought Mellow yellow & Passionate Pink in eggshell, a few months back but just getting round to usibg them now & they are sooo beautiful. Gorgeous paint to work with, beautiful coverage & the colours are just bliss. Highly recommend. Customer service were so lovely & friendly to deal with too. Thank you!
2024年12月10日
自発的なレビュー
YesColours からの回答
Thank you so much for your lovely review! We're thrilled to hear you're enjoying Mellow Yellow and Passionate Pink, such stunning choices! It’s wonderful to know you found the paint a joy to work with and our team helpful. We truly appreciate your support and recommendation!
Electric Blue scratches
Electric Blue is absolutely not durable! Spent a fortune on this paint. It scuffs, leaves finger prints, scratches extremely easily. I placed a basket near the painted wall, the wall is destroyed with scratches. When you touch up the marks, the repainted area stands out! Lovely colour, but rubbish quality.
2024年10月26日
自発的なレビュー
YesColours からの回答
Thank you so much for your feedback! We’re sorry to hear you’ve faced some challenges with Electric Blue.
Our matt emulsions have a chalky, velvet like finish but may need extra protection in high traffic areas. While we usually recommend an eggshell finish for durability in busy areas of the home, Electric Blue is the only colour from our collection that we can't yet offer in an eggshell finish, as the alteration in finish takes away the pop of vibrancy that makes everyone fall in love with this colour. Rest assured we’re working on this in the background to offer this contagious colour in more finishes in the future.
In the meantime, applying a Polyvine clear varnish is a fantastic option. It protects the paint beautifully without altering the vibrant look of Electric Blue.
When it comes to touch ups, we usually recommend avoiding them, even when using paint from the same pouch. Once the paint has cured and oxidised on the wall, new applications can stand out, which we understand can be frustrating. Instead, applying a single fresh coat to the entire wall can help disguise any scuffs or marks, ensuring a seamless finish without the patchy touch up look.
We’re so glad you love the colour and truly value your feedback. For any advice or support, feel free to reach out to us at Hello@yescolours.com!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。