Yess moves レビュー 

12
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

12件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(12)

過去12か月のレビュー数: 10

レビューを書く

レビューの確認を行います

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I recently used Yess Moves for my house…

I recently used Yess Moves for my house removal and it went very smoothly. The team worked hard from start to finish. They packed everything with care and moved it safely. They also helped with setting up furniture. I am very happy with the result.

2026年2月27日
自発的なレビュー
5つ星のうち1の評価

Unprofessional, excuse for everything.

I would give it less than one star if this was an option.

We used this company to move from London to Edinburgh. They were very helpful to begin with but extremely deceptive.

Firstly they charged us for 2 vans and 3 men for a particular day of our choosing amd then asked us yo move the day yo something more convenient for them. Then ended up only giving us 1 van and 2 men. This made things slower, required us to help them pack and they damaged things. Even though they do a virtual assessment of the home.

When confronted with the issues, they had zero remorse or willingness to remunerated us for overcharging or overquoting. They were difficult to deal with and took ages to respond. The workers were very eager to ask us to dump things instead of packing or disassembling to make less work for them. The quality of packing was poor. Things were thrown into a convenient box without consideration. Some things were lost. My toiletries were kept with delicate trinkets. Some boxes used no bubble wrap at all. They were not bothered if they damaged things. If you are going to this company. I would maintain a paper trail and read the contract very carefully. They boast a low price to their competitors but this is for a low quality service. A real headache to deal with

2024年9月27日
自発的なレビュー
Yess moves ロゴ

Yess moves からの回答

The move happened nearly 2 years ago. Thank you for taking the time to share your feedback. We would like to clarify the details of your move to ensure an accurate understanding of the service provided.

Your company arranged and paid for the move. As quoted, we supplied two vehicles to ensure the full relocation could be completed efficiently. However, due to a last-minute clearance of unwanted items on your side, only one vehicle was ultimately needed. We provided clearance service for no extra cost, we even loaded the day before just to deliver items for you early.
All items were professionally packed with care. During the process, our team advised that a leaking sauce container was unsafe to transport, but you confirmed it should still be included. Unfortunately, that leak caused some minor damage to nearby items. Even though this occurred against our advice, we still offered compensation as a goodwill gesture, as we care about each of our customers. We introduced new policies in our company system after your move that all agreed on a moving day has to be documented.

You later raised a claim seeking a refund, and the matter was reviewed in court. The judge confirmed that we had fulfilled our contractual obligations and, in fact, had provided several extra services without additional cost.

We take great pride in delivering honest, reliable, and customer-focused removal services. We appreciate every opportunity to improve, and we wish you all the best in the future.

5つ星のうち5の評価

Absolutely amazing, highly recommended…

Absolutely amazing I can’t recommend Yess moves enough. They went above and beyond for our house swap even helping with the other families belongings. I know it was a tough day but you really did make our move as stress free as possible. Lovely guys and we are so grateful for getting us moved in to our new home. Thank you so much

2025年4月10日
自発的なレビュー
5つ星のうち5の評価

Efficient and reliable

Having been let down by a large, local removals company, I was lucky to find Yess moves. The arrangements beforehand with Ieva were excellent, and the two removals gentlemen arrived exactly on time. They were friendly, efficient and protected all my furniture and goods so that everything arrived at my new home in good order. Yess Moves offers a professional service, is reasonably priced and I would definitely recommend them.

2023年7月21日
自発的なレビュー
Yess moves ロゴ

Yess moves からの回答

Thank you very much for your kind feedback. It was a pleasure to work with you.
Kind regards
Yess moves team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報