YesWelder レビュー 634

I had a question about inverter generators to be used for my CT2050 and DP200 YesWelders. I received the answer to my questions the next day from Ana. She was definitely helpful and responded very quickly. I find this true every time I I have a question and YesWelder is there to help.

Firstly, the representatives at this company are fantastic. Ana, who was absolutely outstanding delivering professional and speedy resolution to all my questions and recent order of my MigPro250. It is a great feeling to know reps like Ana still are out there when making a costly purchase. A small snag in the delivery but Ana, was at attention and made sure my order was re-directed to my address the next day after the weekend. Fantastic work. The MigPro250 is a super reliable and precise machine that is with no issues from the first inch of wire used off the role. I used the machine for a couple hours this weekend and I was amazed how the machine would leave a smooth non-spatter outcome. I am absolutely happy with this purchase. The MigPro250 can certainly be used in high demand severe conditions and lead the MiG equipment pack, without a doubt.

We had a little ordering glitch when my husband and I ordered to many plasma cutter. I contacted customer service and Raymond promptly reached out and helped us cancel and refund our duplicate orders. Thank you Raymond for staying with us all the way through. Jody Snyder

I currently own 2 Yeswelders. My most recent welder purchase, I ordered the lbt150 spool gunwith it. Unfortunately, it arrived damaged and I contacted customer service. Raymond reached out the next day, I explained what happened and he was able to replace the spool gun. It was a pleasure dealing with quality customer service. I love both of my yeswelders and will continue to support their product in the future. Raymond was a big help, thank you!
-Aaron from Minnesota, USA

The team at Yeswelder got me the part I needed to get my welder back up and running. Anna, Raymond, and Sherwin thank you all!!!

Bought a cut-65NS plasma machine, being a farm our state has no sales tax for ag producers, couldn't locate process for submitting proper form, left a message to that effect @ 10:26, Response from ANA with instructions @ 11:30, I attached form to response email @ 10:46 next AM, response from ANA @ 3:46, approving form and refunding sales tax. OUTSTANDING customer service from ANA, also inline with reviews concerning customer service read while researching machine and it's capabilities

I have heard amazing things about this company and everyone was right. I had an issue with my order (not their fault) and called them to get help with it. Raymond in customer service totally helped me rectify the issue and I have my new welder and helmet all ready to go! Thank you again Raymond and Yes Welder!

A bevy of Facebook ads and YouTube reviews convinced me to get a new MIG welder. Ordering was easy, and after some confusion with tracking updates, I sent support a note. Raymond was supremely helpful, investigated on my behalf, and got me a solution within an hour, on Thanksgiving evening. I’m thoroughly impressed and happy for the help. Looking forward to burning some metal.

Got the DP200 from Kickstarter. Welder works great and is very user friendly. After a year, the screen went bad, likely due to it being the first generation of a new model. Contacted customer support and Ana took care of me. Got a replacement shipped out and tracking shows it’ll be here about a week from the day I called customer support.

I initially thought I had not received my entire order so I contacted YesWelder. Raymond, the customer service representative, assured me that the package was coming in 2 shipments. The missing package arrived a few days later. Knowing that YesWelder stands behind their great products with knowledgeable and efficient customer service makes me comfortable to purchase future products from YesWelder.

Raymond handled my concern in a timely manner. I ordered the DP200 from Yeswelder. 4 days after I ordered it the DP200 went on a Black Friday sale. He offered me a gift card for the difference which I felt was more than reasonable. The timeliness was all handled within 24 hours over a weekend which I was also impressed. Thank you Raymond.

I had a couple of issues which were resolved quickly and with added information from both people that I dealt with, Ana and Raymond. Really good service that went quickly and above and beyond. Thanks a lot!

Their team followed up promptly when my packages got lost, Ana did a great job in resolving all the issues. I highly recommend the products and their customer service.

My experience with Ana from YesWelder has been incredible! I could not find the 7 in 1 Plasma Cutter available anywhere, (Probably due to demand) but she was able to get it to me in time for a very important job! A huge THANK YOU to the YesWelder team!

Troy

I had an issue with an order that I thought was an overcharge. I contacted the support group at Yeswelder to dispute the charges and chancel the order. Ana contacted me and explained that the charge I saw was inaccurate and explained why it showed what I saw was a price without the internal discount. Ana was responsive to my inquiry very polite and seemed like she really cared. Because of Ana in the support group I changed all my welding purchases to Yeswelder from their competitor.

Ordered a ct2050 and it arrived with some shipping damage. I emailed my issue and Ana was very quick to respond and handle the issue very quickly. I deal with many companies, and they should model their support like yeswelder has done. Thanks again for the help Ana!

Raymond was very helpful in providing a tracking number for the welding unit. There was a bit of confusion with the initial tracking number that was linked to the regulator that arrived via USPS. The welder arrived yesterday via UPS.

I had an exceptional experience with Ana at YesWelder, and I can’t say enough about her outstanding customer service. From the moment she reached out, Ana was professional, knowledgeable, and incredibly attentive. She took the time to fully understand my issue, offered clear solutions, and followed through with genuine care and efficiency.
What really stood out was her willingness to go above and beyond—she didn’t just resolve the problem; she made the entire experience smooth and stress-free. It’s rare to find someone so dedicated to ensuring customers feel valued, heard, and supported.
Ana is a true asset to YesWelder, and because of her exceptional service, they’ve earned a loyal customer in me. If you have the opportunity to work with her, you’re in excellent hands!

Raymond from customer services has helped me since day 1!
First,
Response was within 24 hours
2nd
My issue with delivery was handled instantly.
Thx Raymond
I needed them parts

My experience with Yeswelder was absolutely outstanding. I received a welder that had a small factory defect, and when I reached out for help, Ana from customer support went above and beyond. She guided me through every step of the replacement process with kindness, professionalism, and genuine care.

Ana made what could have been a frustrating situation completely stress-free. The entire process was fast, simple, and handled with impressive efficiency. Thanks to her, I had a brand-new welder in no time.

It’s clear that Yeswelder truly stands behind their products and values their customers. Ana is a perfect example of that commitment—she turned my experience into one of the best customer service interactions I’ve ever had.

Highly recommend both Yeswelder and Ana for anyone looking for quality products and top-tier support!