YesWelder レビュー 634

Raymond helped me diagnose an issue I was having with the plasma cutting function of my MP200 machine. Throughout the entire process he was able to provide helpful answers with pictures/videos to direct me on how to diagnose my machine. Very responsive, never waited more than 24hrs for a response. Ended up having to get a replacement unit but again, Raymond was very understanding and helpful throughout the entire process. Very impressed by YesWelder customer service never felt stressed about the situation. I would definitely recommend their products based off this interaction.

I would like to thank Raymond from yes welder for helping me with the problems with my welder and he definitely helped me out so thank you very much Raymond I appreciate your help Sir

Raymond was quick to respond and help me resolve my thought problem I was to fast not realizing it was coming from 2 different deliveries. I was like a kid at Christmas ready for my new tool . Thank you Raymond for being fast to help

I spent a week trying to upgrade my DP200, with different downloads. Why the other downloads wouldn't work is beyond me. I sent a text to customer service asking for a little help and a few minutes later, Ana in customer support, sent me the most recent updates and they worked great.
Thank you Ana for your support!

Raymon was very helpful he emailed me through out the night.I was very satisfied.He took care of everything no upsets thank you Raymond.

Had an issue with a helmet that I had purchased. Reported my concerns and had a response within hours. Replacement was received within 3 days- can’t ask for a better customer service. Thank you Ana.

I had an issue and email my problem and Ana made sure I was taken care off. Ana is extremely helpful and promptly to respond to your email and concerns.

Great customer service. Ana very quickly and professionally resolved a question about referrals and rebates. I appreciate the timely email replies and willingness to ensure that my concerns were addressed.
I am sold on YesWelder!

Raymond at yeswelder support was able to help me resolve my issue very quickly. GREAT SERVICE!

Very helpful and understandable. Raymond did a good job explaining me what i needed to check im my flux-135 pro. Yeswelder excellent customer service. Thank you

Ana did a great job of helping me. I was a little disappointed that YesWelder didn't have the screen in stock that I needed, but Ana did all she could do. Good job!

Website is easy to use - placing an order was a breeze. I had a question for Customer Service, and Ana was lightning fast in responding to my inquiry and resolving my issue. Highly recommend this company.

Bought a mp200 which was a very versatile machine but ended up having a bad board issue down the road. ANA with customer support was a great help on identifying and giving me a solution to my problem. Would purchase again just because I know she will help if I ever have issues

I had an issue after the filmware update on the DP200 that would not let me select 100% argon when welding aluminum and Ana helped me with those problems which was my 8 gig USB. She suggested getting a different USB and I did although I really didn't think was that but what did I know that worked like a charm. Thanks Ana. And yes my Yeswelder welds better than I can LoL. Money well spent...

Their machine worked great for me for a long time, until I had an issue with it. When I reached out to their customer service team about my warranty, they were quick to get the problem taken care of. Can’t complain

Customer service was great. Ana was very helpful and responsive to my concerns. Problem was resolved quickly and correctly.

Had a problem with my 211P, the feed rolls would not operate, Raymond at yeswelder took care of the problem, after him helping me do some diagnostic work, he sent me a new welder, cant ask for better than that

My welder arrive with a dead display and no fan. One call to tech support and they pointed me to the problem and it was an easy fix.

I purchased a CT2050 a few years ago and have loved all the features. Just recently had a small issue with the plasma cutter. I contacted customer service and Raymond promptly replied to me and started troubleshooting the issue. Raymond determined my machine had an internal issue and SENT ME A BRAND NEW MACHINE!!!! YesWelder is a great product, but I am now a life customer because of Raymond’s customer service!

Had an unfortunate experience with my first machine from Yeswelder. The machine blew out a capacitor when trying to use it. However Ana and Raymond were extremely helpful in finding a solution to my problem. They offered to send over a used machine for free even though my warranty was already expired. Very great customer service.