YHA レビュヌ 

537
•
TrustScore 5段階評䟡の3

3.2

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5぀星のうち1の評䟡

I have been a regular visitor personally and with groups and have always enjoyed staying at The Sill in Northumberland but my last recent visit was marred by an unhelpful experience with a young male... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Really enjoyed my stay at YHA Brecon Beacons. The location is great and the whole place had a really friendly atmosphere. The food was genuinely excellent and much better than I expected. Wayne and... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Awfull experience. Member of stuff walked in the room without knocking the door 
so embarrassing. But hostel head office only believe on his based on lie statement when he excepted on the spot he mad... もっず芋る

5぀星のうち5の評䟡

After 5 nights at YHA Cheddar in Somerset our stay was excellent. Location was superb for access to Wells Glastonbury and Bath was an hour by car. Staff went the extra mile, position of hostel beside... もっず芋る

䌁業が回答したした

䌁業情報

  1. ホテル

さたざたな倖郚゜ヌスから提䟛された情報

High quality, low cost hostels, camping & glamping. Suitable for families & backpackers across 180+ locations - Book Direct with YHA for the best price!


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3.2

たあたあ

TrustScore 5段階評䟡の3

537件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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3.2

すべおのレビュヌ

(537)

過去12か月のレビュヌ数: 15ä»¶

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5぀星のうち5の評䟡

A Five-Star "No Vacancy" Experience!

Well, I tried! I rolled up to YHA Castleton Losehill Hall hoping for a cozy bed, only to find they were fully booked. And yet, somehow, I'm still giving them five stars. Why? Because even without a room, their hospitality was so warm and welcoming, it almost felt like I did stay the night!

The staff were incredibly lovely, helpful, and went above and beyond to suggest alternatives, all with genuine smiles. It's rare to leave a place without having experienced its primary service and still feel this impressed. Clearly, they've mastered the art of making guests feel valued, even when they can't accommodate them.

If this is how good they are when they're full, I can only imagine the magic they work when they actually have a room for you. I'll definitely be trying to book again – this time, much further in advance! Top-notch people, top-notch vibes.

2025幎6月19日
自発的なレビュヌ
5぀星のうち5の評䟡

YHA Borrowdale. Excellent all round!

Pitching my tent was excellent on flat ground with plenty of space. The atmosphere of the hostel was excellent and the staff were very helpful, friendly and accommodating. Facilities (food, showers, toilet, drying room, self catering kitchen etc) were very good. Superb stay

2025幎4月10日
自発的なレビュヌ
YHA ロゎ

YHA からの回答

Dear RobL, thank you for reviewing your stay at YHA Borrowdale. We are very pleased to hear you enjoyed your stay with us and that our hostel and staff fulfilled your expectations. We hope we are able to welcome you back again soon.

5぀星のうち1の評䟡

Booking with YHA can be a mess and end up with Hostelworld. Refund not received

I paid a 25% returnable deposit to book one night on YHA Ambleside website and the booking somehow ended up on Hostelworld. I had to cancel the booking and expected my deposit back. I didn't receive a refund from Hostelworld and I was then also charged the remaining fee for the room that we had cancelled. I called YHA who said I would have to contact Hostelworld for the 25% and the remainder would come from YHA!! I then called Hostelworld who apologised and refunded my deposit. No refund came from YHA and I had to call again to eventually get everything back.

To cap it all!! I've just received my phone bill and was charged 45p for my call to Hostelworld which is in Ireland! All a total mess and has put me off EVER staying with YHA again.

2025幎2月9日
自発的なレビュヌ
YHA ロゎ

YHA からの回答

Dear Heather, thank you for reviewing your recent booking for YHA Ambleside. We are very sorry to hear this booking has not met your expectations and would like the opportunity to investigate this further for you. Please email us with more information at customerresolutions@yha.org.uk.

5぀星のうち3の評䟡

No reschedule possible only cancellation and rebooking

Make sure you are absolutely 100% definite on dates before booking. I booked a brief trip then the next morning found out a colleague on my team had already booked the same dates as leave, so I had to reschedule. Lost out on 20% of the booking cost because rescheduling 6 months before the trip is penalised just as much as outright cancellation with only 1 day of notice

(I discussed with their customer services. There is a grace period of 24 hours, any rescheduling after that is counted as cancellation).

2025幎3月3日
自発的なレビュヌ
YHA ロゎ

YHA からの回答

Dear Katie, thank you for reviewing your recent booking with YHA. We are very sorry to hear that your booking experience did not meet your expectations and would like the opportunity to investigate this further for you. Please email us with more information at customerresolutions@yha.org.uk.

5぀星のうち3の評䟡

Terms & conditions changed

I used the youth hostel after my mum died, while waiting to be allowed to move into the property. It went really well at first, but then, I used the promotion code on the website. I did not realise terms & conditions changed over Christmas, you can no longer change or cancel booking with 80% refund. I booked 13 weeks for 3 nights a week, lost all my money. I was speaking highly of it. But never again.

2025幎1月9日
自発的なレビュヌ
YHA ロゎ

YHA からの回答

Dear Jennifer, thank you for reviewing your recent booking with YHA. We are sorry to hear our Terms and Conditions have not met your expectations and would like the opportunity to investigate this further for you. Please email us with more information at customerresolutions@yha.org.uk.

5぀星のうち5の評䟡

Very pleasant stay.

I never really write reviews. But made sure I found the time to write this. YHA Bath was an absolute delight. Our family ( 2 adult and 3 children) havent used a hostel for a while and we thoroughly enjoyed our stay. Very relaxing, staff were very accomidating and friendly and kids felt safe enough to move around the hostel on their own with confidence. Nice views and very pleasant walk into the city. Highly recommend.

2025幎1月6日
自発的なレビュヌ
YHA ロゎ

YHA からの回答

Dear Rebecca,
Thank you for reviewing your stay at YHA Bath. We are very pleased to hear you enjoyed your stay with us and that our Hostel and staff fulfilled your expectations. We hope we are able to welcome you back again soon.

5぀星のうち5の評䟡

Good value for money

My husband, son and I recently stayed at the Lee Valley hostel. The location is great if you want to visit central London; they offer free parking and the local train station is just down the road. We explored the local country park which was great for walking and observing the local wildlife.

We booked a triple bedroom with en-suite facilities and were very pleased. The self catering kitchen was great for preparing our evening meal and the cooked breakfast was delicious. Great value!

2024幎11月4日
自発的なレビュヌ
5぀星のうち5の評䟡

Another wonderful stay at a YHA hostel

Another wonderful stay at a YHA hostel, this time at Eskdale. A little jewel of a place, a haven at the end of the valley. Lovely, comfortable stay & beds & bathroom facilities, lovely staff, lovely food & drink. What more can one ask for. The staff were / are welcoming, friendly and helpful. Will definitely be returning.

2024幎10月30日
自発的なレビュヌ
YHA ロゎ

YHA からの回答

Dear Mr Faria, thank you for reviewing your stay at YHA Eskdale. We are very pleased to hear you enjoyed your stay with us and that our hostel fulfilled your expectations. We hope we are able to welcome you back again soon.

5぀星のうち5の評䟡

YHA LONDON LEE VALLEY IS GREAT PLACE

YHA LONDON LEE VALLEY IS GREAT PLACE. DRIVE FROM STANSTED AIRPORT 45MIN. OWERGROUND STATION (CHESHUNT) IS LESS THEN 5 MIN WALK
AND YOU CAN REACH CITY CENTRUM IN ABOUT 20MIN. PARKING IS FREE. VERY GOOD BREAKFAST.

2024幎10月21日
自発的なレビュヌ
5぀星のうち1の評䟡

Avoid at all costs!

YHA Whitby refused to refund me after they asked me to cancel due to an error with my booking saying that they didn’t have any spaces left. It was an error that THEY clearly made. I understand they have a ‘no refund policy’ (despicable if you ask me!), but by rights I should be entitled to one under the circumstances. On the plus side, this booking with YHA was only a last resort after my last visit with what looked to me more like an asylum and am relieved to have since secured a much better accommodation.

2024幎10月22日
自発的なレビュヌ
YHA ロゎ

YHA からの回答

Dear Anthony, thank you for reviewing your recent stay at YHA Whitby. We are very sorry to hear this stay did not meet your expectations and would like the opportunity to investigate this further for you. Please email us with more information at customerresolutions@yha.org.uk.

5぀星のうち5の評䟡

YHA Berwick upon Tweed

YHA Berwick upon Tweed
Great stay in every respect. Easy to book, and clear communications received prior to arrival. Staff were courteous, friendly, humorous and helpful. Room (private with en suite in a converted granary) was cosy , clean and had all the basics that one needs, the bed was comfortable and warm. Continental breakfast was very good value. Would definitely stay again.

2024幎10月8日
自発的なレビュヌ
5぀星のうち5の評䟡

Autumn holiday at YHA Cheddar - delightful

After 5 nights at YHA Cheddar in Somerset our stay was excellent. Location was superb for access to Wells Glastonbury and Bath was an hour by car. Staff went the extra mile, position of hostel beside primary school playground an added delight at play time.
Annexe adjacent to hostel had a self catering kitchen and dining area , both spotless bright and warm . Sufficient toilets and showers although a sink in our bedroom would be good.

2024幎10月9日
自発的なレビュヌ
YHA ロゎ

YHA からの回答

Dear Miss Maggie Lowry, thank you for reviewing your stay at YHA Cheddar. We are very pleased to hear you enjoyed your stay with us and that our hostel fulfilled your expectations. We hope we are able to welcome you back again soon.

5぀星のうち5の評䟡

YHA Borrowdale, Cumbria

YHA Borrowdale in the Lake District......fantastic, wholesome, clean, good food, excellent staff, wonderful location, child friendly.
Tucked away in the warm embrace of nature with the tumbling River Derwent weaving its way through the landscape within a two minute walk....
What more could you ask for?

2024幎8月28日
自発的なレビュヌ
YHA ロゎ

YHA からの回答

Good Morning, thank you for reviewing your stay at YHA Borrowdale. We are very pleased to hear you enjoyed your stay with us and that our customer service, location, and cleanliness fulfilled your expectations. We hope we are able to welcome you back again soon.

5぀星のうち5の評䟡

All good at YHA Swanage very nice


All good at YHA Swanage very nice hostel, very clean, helpful staff

2024幎8月31日
自発的なレビュヌ
YHA ロゎ

YHA からの回答

Dear Richard, thank you for reviewing your stay at YHA Swanage. We are very pleased to hear you enjoyed your stay with us and that our hostel fulfilled your expectations. We hope we are able to welcome you back again soon.

5぀星のうち5の評䟡

Penzance YHA - what a great stay!

Our stay at Penzance YHA was fantastic. We camped and used the hostel facilities (showers, loos, kitchen, lounge), so our holiday was really cheap and great value. Staff were helpful and friendly, and the facilities were good too

2024幎8月29日
自発的なレビュヌ
YHA ロゎ

YHA からの回答

Dear Jennifer, thank you for reviewing your stay at YHA Penzance. We are very pleased to hear you enjoyed your stay with us and that our hostel fulfilled your expectations. We hope we are able to welcome you back again soon.

5぀星のうち1の評䟡

YHA may have placed vulnerable young person at risk

I made a booking for a young person, and since there was no option on the booking form to state that the booking was not for myself, I emailed the YHA to make them aware of this, and the name of the person the booking was for. 2 days after the date of the booking passed, I received an email from the YHA stating that they do not accept bookings made on someone else's behalf. I have tried to find out from the YHA whether this vulnerable young person turned up for her bookings and was turned away (and thus placed at risk), but the YHA have not been forthcoming.

2024幎7月13日
自発的なレビュヌ
5぀星のうち1の評䟡

Frustrating and deceptive advertising. So many hostels are only “group hire”


So many hostels are only “group hire” of the whole building. So, as I search each hostel, for individual dates for a few people, so many hostels say “unavailable” on those dates and every future date I try, with no further explanation. I keep searching but the web page still say simply “unavailable on those dates”. Actually it’s COMPLETELY unavailable all year round to individuals - so why advertise it? A complete waste of my time trawling through many YHAs and various dates. Surely this is also against the original ethos of YHA, where individuals can have access to the sites. I don’t know what’s happened or changed for this to be the case. But please YHA don’t pretend availability for the individual person or small group when there is simply none.

YHA should have separate lists of those that are only available for whole residence hire. Just wasting my time trawling all through various dates at various sites that turn out to be completely unavailable unless you are spending £3000-£5000 as a “whole residence” group booking.

2024幎8月22日
自発的なレビュヌ
5぀星のうち5の評䟡

Staycationing at YHA South Downs was a


Staycationing at YHA South Downs was a great experience for us as we found what we were looking for: simplicity, efficiency, cleanliness, a pinch of adventure (we booked one of the tents) among the beauty of nature.
We felt good there and we left recharged and satisfied. And believe me, satisfying teenagers is not an easy task!

2024幎8月20日
自発的なレビュヌ

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