Yogamu レビュー 

277
•
TrustScore 5段階評価の4

4.2

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

The available learning is what keeps me coming back. I can continue to learn as I'm ready and the journey never ends. For anyone who is looking for ongoing development this is a great place. It's all... もっと見る

5つ星のうち5の評価

I took advantage of a black Friday offer on the 200-Hour yoga teacher training and couldn't be more pleased! The course was complete, well built, interesting and insightful. The dashboard is easy to u... もっと見る

5つ星のうち1の評価

I don’t know if any real people are behind the support@yogamu email address but I have reached out countless times about the course (soap making) I purchased only to find out it was never launched. M... もっと見る

5つ星のうち5の評価

I thoroughly enjoyed their courses and learned a lot. I took the 200-HR Yoga, and Meditation Levels 1 and 2. I took a break for some time from a couple of my courses, and was so relieved to still have... もっと見る

企業情報

  1. ヨガ スタジオ

当該企業による記述

We are a leading yoga and meditation school.


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

277件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 20%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(277)

過去12か月のレビュー数: 36件

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5つ星のうち5の評価

Yogamu has been a great experience

Yogamu has been a great experience for me. I just finished my 200-hour certification and started my next 300 hours last week; my only complaint is that getting in touch with individual instructors is not as easy as it could be. Tamlyn, Prithi, and all of the instructors are extremely knowledgeable and lead great classes!

2024年1月22日
自発的なレビュー
5つ星のうち2の評価

I asked for a refund and never got one-then finally did after 2 months of hassle

I asked for a refund for the Ayurvedic Practitioner course within the 7 day refund period and was not given one. I sent multiple emails to support@ and only once did I receive a reply. They asked if I would like to credit the refund towards another course, I said, no thank you, I would like a refund. I never received a response nor a refund. I sent more emails asking about my refund and never received a response. I even opened up a new ticket which was closed my yogamu the very next day, without resolution. I filed a claim with my credit card company and Affirm. Yogamu is a dishonest company. Scam alert!

UPDATE Jan. 31, 2024: Well after sending multiple emails to Yogamu, opening 3 claims with my credit card AND a claim with Affirm/Shop pay, I finally received my refund from Yogamu. They said it took longer due to the holidays, but somebody took the time to 'solve' my email requesting a refund, without providing a refund or communicating anything else. I am relived that I got my refund but communication on Yogamu's behalf was seriously lacking.

2023年12月7日
自発的なレビュー
Yogamu ロゴ

Yogamu からの回答

We apologize that it took longer during the holidays. We did not make any false claims. Refunds can take up to 30 work days in some cases as stated in our terms. Our sangha support first asked if you would like to swap for a different course as the rate you had received during our anniversary won't be repeated in the future and provided you with an incredible opportunity to further your education at an very affordable price.

5つ星のうち5の評価

The professors are knowledgable and student support is very helpful.

I have been working on the Yoga Therapy program and have loved the content offered. The Dr. is very knowledgeable. I have taken A&P several times at other institutions. The information offered here continues to expand on my previous teachings.
While the company is growing, a transition occurs. The customer service I have received from Ravi has been phenomenal. He was accommodating in explaining how things were working and sorting out some complications I was experiencing.
I'm still fairly new to the program and am so excited to embark on this journey with such a wonderful group of individuals.

2024年1月8日
自発的なレビュー
Yogamu ロゴ

Yogamu からの回答

Thank you very much! We are honored to have you.

5つ星のうち5の評価

I have been with Yogamu for the past 6…

I have been with Yogamu for the past 6 months enrolled in the Ayurveda practitioner course and the knowledge that is presented is exceptional. All the mentors are highly qualified and very helpful. The Yogamu team is always available for any questions or clarifications. They really cater to the students needs and suggestions are welcomed. I am really excited and grateful to continue to learn with Yogamu.

2024年1月8日
自発的なレビュー
Yogamu ロゴ

Yogamu からの回答

Thank you very much! The pleasure is all ours.

5つ星のうち1の評価

No feedback and no way to receive it

Completed the course, the material is great but there's no chance to contact anyone. I send the required 30 min video and received no response. It took a month and tons of attempts to contact them everywhere, including Instagram. The only response I got after a month was that I need to upload the video. Did I make mistakes during the video or they just can't open it...that is unclear and there's no way to find out as it was automated response.
Live chat took me nowhere and all got were emails that my request had been passed on and that was it. All my attempts to follow up on my request took me nowhere.

2023年12月30日
自発的なレビュー
Yogamu ロゴ

Yogamu からの回答

Dear G.R.,

We appreciate your feedback and are glad to hear that you found the course material to be of high quality. We're sorry to learn about your experience regarding communication and feedback. We strive to be highly accessible to our students. Our platform offers more than 10 live classes daily, where you can directly interact with teachers post-class. Additionally, our Facebook community of 14,500 active members and a live chat feature on our homepage are available for instant support seven days a week, along with a dedicated phone line.

We do want to clarify that we don't offer support via Instagram or other unlisted social media platforms. This is a standard procedure known to our active students. We understand that waiting for certification can be a source of stress. Please be assured that every submission is thoroughly reviewed, and detailed feedback is provided when necessary. Delays can occur due to various reasons such as holidays, teacher illness, or concerns about compliance with course requirements, like fully engaging with the videos.

In situations like these, we also encourage our students to consider offering their help and support within the community. This spirit of collaboration greatly enriches our learning environment.

Thank you for your patience and understanding. We are committed to continually improving our communication and support systems to enhance your learning experience with us.

Warm regards,
Your Sangha Support

5つ星のうち5の評価

Yogamu Is Just For You!!!

Yogamu has highly skilled facilitators to pass on the age old wisdom teachings ... Such an amazing curriculum with such a great price! The teachers are very skilled to meet ur individual disposition. Ravi is very kind compassionate and dedicated and is there to help you with any administration questions or needs that may arise. The Yogamu Family has great fortitude and dexterity with strong determination to to keep the heart of Yoga alive well and beating... .. .Sat Nam 🙏🏽💚🔥

2024年1月2日
自発的なレビュー
Yogamu ロゴ

Yogamu からの回答

Thank you very much for your kind words.

5つ星のうち1の評価

I have chosen a different life path and…

I have chosen a different life path and reached out to Yogamu on November 11, 2023 and requested a refund for the Ayurvedic Practitioner Course I paid for, but have yet to start. I also sent a message regarding my legal name change. Yogamu was very quick to respond regarding the name change, but has yet to respond to the messages regarding the refund request. It is truly unfortunate that customer service proves to be of little importance to Yogamu. (I have sent another message, just to receive another generic response)

2023年11月10日
自発的なレビュー
Yogamu ロゴ

Yogamu からの回答

Dear "customer", we are sorry you have made this experience. Please know that we take the members of our sangha very serious and have vowed to serve them. Given that we have answered one request quickly and the other not at all, please consider that we may have not received it or something else happened. We normally would not simply ignore a request. The easiest way is to just go to www.yogamu.org and open a chat dialog or re-send your request including a copy of your previous email. Have a wonderful day! Your sangha support

5つ星のうち5の評価

Great curriculum with amazing teachers

Great curriculum with amazing teachers! I’ve done few courses with Yogamu. All courses taught me great amounts of knowledge, daily practice throughout with curriculum, amazing customer supports! If you’d like to invest your precious time and $ to start or deepen your yoga journey, Yogamu is the place to start!

2023年12月28日
自発的なレビュー
Yogamu ロゴ

Yogamu からの回答

Thank you for being part of our community!

5つ星のうち5の評価

Ravi is amazing, thank you Ravi!!!

Ravi was amazing in helping me get on teams. He is very friendly and kind. We spoke like we were the best of friends, he made me very comfortable. He is extremely knowledgable and knew exactly how to solve my problem. I hope that if I ever need help, Ravi is there to help me again. He's wonderful!!!!

2023年12月28日
自発的なレビュー
Yogamu ロゴ

Yogamu からの回答

Thank you so much! We will relay your praise to him.

5つ星のうち5の評価

I want to thank the Yogamu staff for a great experience!

I want to thank the Yogamu staff and Ravi for such great service and being so helpful! I am enjoying my experience here at the school and have learned so much! I plan on being with the Yogamu family for the long haul and will definitely recommend the school to others seeking to gain more knowledge in Yoga and Ayurveda. Thanks again!

2023年12月19日
自発的なレビュー
5つ星のうち5の評価

Best Customer Service!!!

I love Yogamu customer service!!!! I just signed up for a class, will be signing up for a few more before the end of the week! The layout of the course seems easy to listen to! I am excited to dive into my course!!

2023年12月4日
自発的なレビュー
5つ星のうち5の評価

I got to know Yogamu by reading good…

I got to know Yogamu by reading good reviews about it, I started with the 200hr YTT, but as soon as I saw the quality of their teaching materials and their online classes I upgraded my package and I can’t find words to express how satisfied I am with them. They offer the highest quality of teaching with the most affordable price, super friendly and professional teachers and almost 24hr schedule of classes making students to join from all over the world. I am really lucky and thankful that I got to know this beautiful people and to practice my spiritual practices with them. Would recommend 10/10.

2023年11月1日
自発的なレビュー
5つ星のうち1の評価

You get what you pay for.

While there is vast knowledge within, it is disorganized, video quality is poor, customer(student) service is slow at best and non-responsive often. While live classes are offered they are difficult to get into, don't provide great feedback and are not user friendly in finding the correct time, I was often not let in to class, sitting in the virtual waiting room. I received more promos for signing up for more classes than I did support in receiving guidance. I felt they just wanted more money and were not providing a real service. Sending in your video for completion is confusing and poorly explained of requirements. I submitted in June and waited till November to get my certification only after having to post publicly that it was taking forever because my customer support requests went ignored. They only were quick when I posted my question via a public platform. Navigating the information was confusing and directionless, the AP classes were a joke, in random order and incomplete.
The facebook group for students was the most valuable resource as they relied on former students to suss out each others questions. Instead of recognizing repeated issues and resolving them. I was not impressed, fell for a *sale* that seems to be going on all the time, I fell for marketing. I think there is potential for them to be something great but they need to resolve some bigger issues for the student and back off on the promotions/selling. It was a great opportunity to delve into the practice and knowledge of yoga and pushed me to realize I do want a deeper knowledge and signed up for an in-person training. Which has been eye opening and scary considering that YogaMu is certifying teachers who I don't think are coming out with the skills and knowledge to safely instruct. I wasn't.

2023年2月2日
自発的なレビュー
5つ星のうち5の評価

200YTT and Yoga Therapy student

I have been learning with yogamu for over a year now. They have very affordable prices, offer discounts often, and their material goes in depth!
I wish I had unlimited time and energy to keep learning.
I had also a great call with project director Ravi, who supported me with a technical thing with my account and a course, and he was very nice and helpful: all things resolved and running.
Yogamu recommended 100%.

2023年11月10日
自発的なレビュー
5つ星のうち5の評価

Always adding more to my life and courses.

I have been working with Yogamu for years and they are always offering more and more! I never have to stop learning! Recently I have been taking another certification and can't wait to keep this journey going. Everyone is so kind and helpful. We are community of growing yogi's and yogini's.

2023年11月10日
自発的なレビュー

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