Great customer service from lily. Helped me to get back into my account after I got locked out helping me reset the password. Excellent customer service. I'd give you 10 stars if I could. Brilliant! ᅵ... ãã£ãšèŠã
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My kids have sent short stories in for competitions in the past and both have had them published! We love getting involved with the young writers competitions its fun for all ages and buils their conf... ãã£ãšèŠã
My daughter got selected to be published and we were thrilled! Unfortunately she forgot to give me the information until after the deadline has passed. I emailed Gemma and she sorted it for me within... ãã£ãšèŠã
I had an issue with a delivery and reached out to Young Writers to sort it out. They responded really quickly and were friendly and professional throughout. You could tell they were genuinely focused... ãã£ãšèŠã
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Young Writers have promoted poetry and creative writing within schools and poetry competitions since 1991. Our aim is to promote poetry and creative writing, for children and young adults to enjoy both reading and writing. We run annual competitions, produce poetry and creative writing collections as well as provide free, engaging resources for teachers and young writers.
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Remus House, Coltsfoot Drive, PE2 9BF, Peterborough, è±åœ
- 01733 890099
- info@youngwriters.co.uk
- youngwriters.co.uk
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Aliyah was amazing help
Aliyah was amazing help! Thankyou! :-)
A big thank you for solving a problemâŠ
A big thank you for solving a problem so swiftly which will make a real difference to the child involved. I was immensely impressed with the professionalism of attitude and also the friendliness and empathetic approach with my enquiries and the quick responses to my emails.
A great platform for writers
Our daughter loves writing. This platform gave her the opportunity to dream about writing in a long term. It is great for anyone who would like to develop writing skills and have fun in participating in competitions. Feedback is always welcomed and the communication is brilliant.
Very helpful
I received an incredibly fast response and the communication was clear and easy to follow. Aaliyah helped clarify information she was extremely helpful at every stage.
Excellent Service from Lily Howe
I reached out to Young Writers UK regarding a name spelling error for my son, whose work was selected for publication. Lily Howe handled my request with outstanding professionalism and speed. She was extremely apologetic about the mistake and immediately confirmed that my son's name was updated on their system. The issue was resolved promptly and efficiently, ensuring the correction will be made on all future paperwork and in the publication. Excellent serviceâthank you, Lily!
Had to enquire about a competition thatâŠ
Had to enquire about a competition that was running and Lily was very helpful in sorting out the paperwork I needed.
Great service
Great communication
I took two attempts for the consent to be recorded but the communication was flawless. Aliyah was fantastic, so thank you very much to her!!
In a moment of quiet inquiry
In a moment of quiet inquiry, I placed a call seeking guidance regarding my sonâs entry into the poetry competitionâand on the other end of the line, I was greeted by Lily.
From the very first word, her voice carried a rare blend of professionalism and warmth, instantly creating an atmosphere of ease and reassurance. There was a calm clarity in her tone, a gentle attentiveness that made the distance between caller and receiver disappear, as though the conversation unfolded face to face.
She did more than provide informationâshe listened, deeply and sincerely. Every question I offered was met with thoughtful precision, every concern received with care. In her presence, even through the simplicity of a phone call, I felt truly heard and genuinely valued.
There was something quietly remarkable in the way she transformed a routine enquiry into a moment of connectionâgraceful, seamless, and profoundly comforting.
Such service is not easily measured. It surpasses expectation and lingers in memory, deserving recognition far beyond five stars.
I spoke with lily via email she wasâŠ
I spoke with lily via email she was prompt in response and helped me out in regards to my issue and questions I had
All round great experience
Lily was amazing and so patient sortingâŠ
Lily was amazing and so patient sorting out an account issue.
Thank you Lily
great service
Had great help from Aaliyah
Had great help from Aaliyah! Diolch yn fawr iawn.
I made contact to ask a question about online competition entries.
I made contact to ask a question about online submission of entries and Lily responded immediately with a clear and friendly solution. Subsequently, Lily responded a number of times when we had questions - she was always knowledgeable and incredibly polite. It meant that we were able to navigate the process even during busy days of teaching. Thanks to Lily!
Thanks to Lily
Thanks to Lily, for your guidance with my tech issues - sorted out smoothly and with minimal hassle!
They are always in touch with updateâŠ
They are always in touch with update the service you're expecting from them.
Good customer service ð
Fantastic Support and Guidance!
I recently had the pleasure of working with Lily through the Young Writers program, and my experience was fantastic! She was kind, patient, and very helpful, answering all my questions and guiding me through the process with care. The program does an amazing job encouraging young writers, keep up the excellent work.
Amazing experience!
Our Pre-prep children really enjoyed created their own poems! Both us as their practitioners and their parents are so proud of their work and canât wait for it to be published!
Brilliant!
This was a lovely competition for the little ones at our Nursery. Very easy to enter and a super keepsake for our children and their parents. We will definitely enter a similar competition next year if you run one.
Aaliyah was really helpful when I noticed a spelling mistake on our details and rectified the problem straight away.
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