These are a game changer. I do not need to use Advil, Pamprin or Tylenol as much. So grateful Daye exists! Anyone who has bad cramps, this changes the overall discomfort. The months without them, i am... ãã£ãšèŠã
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For a brand that seems to advocate for women with conditions such as PCOS/PMOS and endometriosis, you would think theyâd produce tampons in an absorbency greater than just super. You already know wome... ãã£ãšèŠã
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Daye is my forever period product choice now! The product innovation, the amazing customer service, the eco conscious approach. Everything is PERFECT. I simply cannot fault this company. Their tampons... ãã£ãšèŠã
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A shame NHS is not offering the service Daye does! The microbiome screen test is a game changer. No second guessing or self medicating before knowing what is really going on. No wasting time with inco... ãã£ãšèŠã
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We exist to raise the standards in gynae health by creating innovative products and services that fit conveniently into our lives. If you ever want to reach out, our customer care team is here for you at hello@yourdaye.com. ð
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The Biscuit Factory, 100 Drummond Road London, SE16 4DG, UK, è±åœ
- hello@yourdaye.com
- yourdaye.com
4.2
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Great service and their products workâŠ
Great service and their products work well for me!
2024幎10æ30æ¥
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Daye UK ããã®åç
Thank you for your kind words! ð
Your satisfaction is our top priority, and weâre here to help anytime you need! ð
Best,
Team Daye
Been ordering for the last 3 years andâŠ
Been ordering for the last 3 years and always received my order! The cutest most creative packaging and I love that itâs eco-friendly and non-toxic to our bodies. Have got my sister & bestfriend hooked too!
2024幎10æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Daye UK ããã®åç
Thank you so much for your amazing review! ð
Your support means everything to us, and weâre committed to providing high-quality, non-toxic products. If you ever need anything, donât hesitate to reach out! ð
Best,
Team Daye
Amazing customer service
I made an error when ordering and stupidly put the wrong address in, customer services responded straight away and sent out a replacement. I've not received them yet, but am really impressed with the service!
2024幎10æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Daye UK ããã®åç
Thank you so much for your kind words! ð We're glad to hear that our customer service team was able to assist you quickly with your order issue. ð
Delivery letâs this company down
Love this brand just wish there was an option to choose the delivery service. Amazon have twice left the delivery on the doorstop when itâs raining outside and as you can imagine water and tampons arenât a great combo.
2024幎10æ16æ¥
èªçºçãªã¬ãã¥ãŒ
Daye UK ããã®åç
Hi, Shannon
We understand how important it is to have your deliveries handled with care, especially when it comes to sensitive items.
Weâre always looking for ways to improve our services, and we appreciate your suggestion about choosing a delivery service. In the meantime, if you experience any issues with your delivery, please reach out to our customer service team, and weâll do our best to assist you.
Thank you for being a valued customer! ð
Amazing customer service experienceâŠ
Amazing customer service experience when I was having issues changing subscriptions. Special shout out to Maria! Very quick replyâs and happy to help!
2024幎10æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Daye UK ããã®åç
Thank you so much for your wonderful review! ð We're thrilled to hear that you had an amazing customer service experience and that Maria was able to assist you so effectively.
ð If you have any more questions or need assistance in the future, donât hesitate to reach out.
Best,
Team Daye
Canât live without these now!
High quality, safe and gives you full security around leaks.
The CBD tampons are now a must for me! They reduce cramps, tension and anxiety in about 15 minutes and have transformed my period experience!
Highly highly recommended!
2024幎8æ24æ¥
Daye UK ããã®åç
Thank you so much for your amazing review! ð
If you ever need anything, we're here for you! ð
Pros but cons as well
Tampons came quickly. Looked super cute. Box and packaging was lovely. Love that itâs bio-degradable and good for the environment. This is good but I had my tampons in my gym bag which had my towel in and when they got damp from the towel the packaging disintegrated & all stuck to the tampon so I wasnât able to use them as Iâd have to wash the stickiness off then the tampon would be wet. This was annoying. And in regards to the tampons themselves , I have a very light flow so got the regular absorption tampons and leaked onto my knickers every time I had them in. I found they didnât expand at all when inside so I leaked every time. Which is a shame.
2024幎8æ24æ¥
Daye UK ããã®åç
Hi Rachel,
Thank you for taking the time to share your feedback! Weâre glad to hear that you loved the packaging and appreciate our commitment to being eco-friendly.
Weâre sorry to learn about the issues you experienced with the tampon packaging and absorption. Daye wrappers are specially designed to be water-soluble. They are made from wood pulp and donât break down into microplastics and are safe for marine life. To help protect your tampons, we recommend storing them in the metal tin that you receive with your first order when necessary.
Your concerns are important to us, and we will definitely take them into consideration as we continue to improve our products.
If you have any further questions or need assistance, please donât hesitate to reach out. We truly value your input!
Kindly,
Team Daye
Daye UK ããã®åç
Hi Linda,
Thank you so much for your love and support!
Kindly,
Team Daye
Great products but quite long delivery
I love your products, esp. the tampons. Love presentation and no plastic in any of your packaging! My only concern is the lengthy time it takes to receive orders (almost a month!) which is def discouraging when in need of period care right away. But keep up the good work!
2024幎8æ24æ¥
Daye UK ããã®åç
Hi Amina,
Thank you for your wonderful feedback! We're so glad to hear that you love our products and appreciate our eco-friendly packaging.
Weâre sorry to hear that your delivery took longer than expected; this is not usually our standard timeframe. We appreciate your understanding and patience as we work to improve our shipping process.
If you have any further questions or need assistance, please donât hesitate to reach out.
Kindly,
Team Daye
No answer from customer service
My package was stolen by the delivery person, i contacted customer service to receive help, either be reimburse or sent it again.
NO HELP WAS RECEIVED
Just automatic email, stating that i ask for help asking me and if i was satisfied WITHOUT HELPING
2024幎8æ23æ¥
Daye UK ããã®åç
We're so sorry to hear about your experience, Alexandra! ð
We've reviewed your case, and we can confirm that you've been already fully refunded for your order. Our customer service agent has been in touch with you to explain the situation. ð§
Unfortunately, we're still unable to ship to Canada at this time, which is why we couldn't support your order. We apologize for any confusion or inconvenience this may have caused.
If you'd like to speak with our team again, please contact hello@yourdaye.com, and we'll get back to you during our working hours as soon as possible. ð
Thank you for your understanding, and we hope to be able to serve you in the future! ð
Period game changer
I'm obsessed with Daye's CBD-infused tampons! As someone who's struggled with debilitating cramps and discomfort during my period, I was blown away by the relief Daye provided.
2024幎8æ24æ¥
èªçºçãªã¬ãã¥ãŒ
Daye UK ããã®åç
Hi Darnly,
Thank you so much for your kind words!
If you ever have any questions or need assistance, feel free to reach out. Weâre here for you!
Kindly,
Team Daye
Absolutely amazing brand
Absolutely amazing brand, I only use their products from now on.
2024幎9æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Daye UK ããã®åç
Hi Barbora,
Thank you so much for your amazing feedback! We're thrilled to hear that you love our products and have chosen to use Daye exclusively. Your support means the world to us!
If you ever have any questions or need assistance, donât hesitate to reach out. Weâre here for you!
Kindly,
Team Daye
Probably the best customer service I have ever received
Unfortunately my order got lost in the post. Daye were quick to respond, politely and efficiently not only sent out a replacement but gave me a full refund. Which I did not expect at all. Beautiful packaging and products. They have a loyal customer in me going forward.
2024幎9æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Daye UK ããã®åç
Hi Asha-Jaide,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our customer service.
Weâre grateful to have you as a loyal customer and look forward to serving you again in the future!
Kindly,
The Daye Team
I tried multiple x to contact thisâŠ
I tried multiple x to contact this company via email & a phone # with NO response!!
Will never do business with again.
2024幎7æ26æ¥
Daye UK ããã®åç
Thank you for taking the time to share your experience with us. We sincerely apologize for the frustration you encountered while trying to reach our team.
Unfortunately, we were unable to locate any emails associated with the address you used for this review, and we want to clarify that our company does not offer phone support.
To assist you better, we kindly ask you to reach out to us at our official email, hello@yourdaye.com, or through our Instagram page. We are committed to addressing your concerns and ensuring a positive experience moving forward.
We truly appreciate your understanding and patience, and we hope to resolve this matter for you soon.
Kindly,
Team Daye
Got there in the end!
Update: Eventually managed to make contact with their customer service team by using a different email address, who were then very prompt in responding and resolving my query. Couldnât fault their CS, thank you to Simona and Maria for persevering, much appreciated.
Iâm not entirely confident the tech issue was really looked into (possibly some issue with secure Apple email addresses) but this work-around did the job.
ââââââ
No fault with the product, in fact really like Daye and would happily be a continuing customer.
Unfortunately I had a problem with a delivery that Iâve emailed about, received one response on 26/08 from Maria asking for more details and then theyâve never responded since, despite several follow-ups. Itâs quite strange, especially given their TP review â literally feels like theyâve blocked / blacklisted my email address or something. Donât really know how I feel about the lack of CS, and the fact Iâm out of pocket because of the lack of resolution.
2024幎8æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Daye UK ããã®åç
We're so sorry to hear about your experience, Alex! ð
This is definitely not the level of customer service we strive for. One of our team members responded to you on the same day, and our Customer Experience Manager also emailed you personally today. Could you please check your spam folder? Sometimes our emails end up there by mistake.
We truly value you as a customer and want to make this right. If you still can't find our responses, please let us know, and we'll make sure to resolve this issue promptly.
Thank you for your patience and understanding! ðð
Painfully slow process
2024幎7æ25æ¥
Daye UK ããã®åç
We sincerely apologize for the delays you have encountered, Dominique. A member of our customer support team is already in contact with you. Thank you for your understanding ð
I love Daye!
I have been a customer since 2021! In particular, the CBD version of Daye makes me very delighted that I moved from the original branded Tampons. I truly look forward to using Daye since they reduce my discomfort and are comfortable, even though my periods are still the same obnoxious, excruciating monster that comes every month. The shipment arrives promptly and on time, and I can easily modify my delivery date.
2024幎7æ23æ¥
Daye UK ããã®åç
Thank you so much for your wonderful review, Karen! ð We're thrilled to hear that you've been a loyal Daye customer since 2021 ð
We strive to provide not only high-quality products but also a seamless delivery experience, so we're glad to hear that our prompt shipping and flexible delivery options have met your needs. ðâš
Wishing you many more delightful experiences with Daye! ðŒ
Obsessed with Daye
Obsessed with Daye! Brilliant products ð
2024幎7æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Daye UK ããã®åç
Thank you so much for your wonderful review, Ellie! Weâre thrilled to hear that youâre obsessed with Daye and that our products resonate with you. ð
I basically rely on Daye!
I rely on my Daye deliveries these days! They come through like clockwork, even if my period doesn't! A couple of times, I've emailed them last minute and they've kindly amended the order - when other companies would usually tell you it's too late. Their customer service is amazing.
2024幎7æ22æ¥
Daye UK ããã®åç
Thank you for your fantastic review, Ana!
Your support means a lot to us, and weâre here for you whenever you need us! If you have any other feedback or suggestions, please donât hesitate to reach out. ð
Incredible!!
Incredible! I love everything Iâve tried from this brand. The super plus bamboo pads are not only really comfortable but are also the only pads that prevent leakages when my period is at its heaviest, and the CBD infused tampons are amazing at reducing cramps. 10/10, am purchasing some smaller pads for my daughter.
2024幎8æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Daye UK ããã®åç
Thank you so much for your incredible review, Sophie! ð€©
Your support means the world to us. If there's anything else we can ever do for you, please don't hesitate to reach out!
Sending you and your daughter lots of love,
The Daye Team ð
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