CANINE PRIME IS AMAIZING - MY WESTIE DOG, FEMALE, 4,5 MONTHS OLD ADORE THE PRODUCT AND SHE IS AMAIZING ACTIVE GIRL ! I GIVE HER ONLY 1/2 CUP EVERY DAY AND I WILL INCREASE THE DOSE AFTER 8 MONTHS.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Most of the questions I have put to the company have been answered. The delivery is on time. The product seems to be good, although one wouldn't know if all those ingredients are actually in the powde... もっと見る
企業が回答しました
The customer service team were so helpful when I explained my situation that I didn’t want to be on a subscription as I don’t have the dog living permanently with me. The dog absolutely loves canine p... もっと見る
企業が回答しました
This supplement is great just sprinkle a little over their food to start with and hay presto for me any way, well my furry friend, no more grass eating and it makes his fur so soft and shiny, he is o... もっと見る
企業が回答しました
企業情報
当該企業による記述
We're focused on developing scientifically backed products designed to improve the health and lives of pets. That's why we work to provide the most advanced naturally powered nutrition products on the market.
連絡先
Sheffield Technology Parks, Cooper Buildings, Arundel Street, Sheffield S1 2NS, S1 2NS, Sheffield, 英国
- 0800 041 8902
- trustpilot@yourpetnutrition.com
- yourpetnutrition.com
4.3
優良
2775件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Life in the ol’ dog yet. My nearly fifteen rear old Staffie…
My nearly fifteen rear old Staffie cross has really benefited from the addition of Canine Prime to her diet. She has had arthritis for several years and the meds prescribed by the vet had stopped helping her as much as they once did. We stopped being able to walk as much as we had been doing, and she started to limp. We tried Canine Prime and within a month the improvement was clear. No limp and moving more comfortably. She is now back to walking anything between a mile and two miles each morning, and we often come home because I start to worry about whether she should be walking so far, rather than her showing any signs of discomfort. I wish I’d known about it earlier.
2026年7月12日
自発的なレビュー
Your Pet Nutrition からの回答
Thank you so much for sharing your wonderful experience!
We're absolutely delighted to hear that your nearly 15-year-old Staffie cross is enjoying life to the fullest again. It's heartwarming to know you've noticed such a positive change in her comfort and mobility, and that she's back to enjoying her daily walks with you.
Thank you for trusting Canine Prime to be part of her routine and for taking the time to share your story. We wish you both many more happy walks and precious memories together!
-Aileen, YPN
I adopted Ricky over 9years ago
I adopted Ricky over 9years ago, he was from Spain and had a lot of issues including a dodgy tummy. I saw an advertisement for Canine Prime and decided to give it a go. He’s now about 12, he’s fit and healthy, runs around like a greyhound on our walks and has never had any digestive issues since using Canine Prime.
2026年7月12日
自発的なレビュー
Your Pet Nutrition からの回答
Thank you so much for sharing Ricky's wonderful story!
We're delighted to hear that Canine Prime has made such a positive difference for him over the years. It's fantastic to know that his digestive issues have settled and that, at around 12 years old, he's still fit, healthy, and enjoying his walks with so much energy!
Thank you for trusting us to be part of Ricky's journey and for your continued support. Please give him a big cuddle from all of us!
-Aileen, YPN
Arrives on time
Arrives on time. Great produce which our pups (6 year olds) love. They look healthy and coats are shiny. Mixed with their raw food with own spoon for
measuring
2026年7月12日
自発的なレビュー
Your Pet Nutrition からの回答
Thank you so much for your review!
We're delighted to hear your orders always arrive on time and that your 6-year-old pups love Canine Prime. It's wonderful to know they're looking healthy with shiny coats and enjoying it mixed into their raw food.
Thank you for your continued support, we truly appreciate it! Please give your lovely pups a cuddle from all of us!
-Aileen, YPN
Good overall
Recent change from over excessive packaging is an improvement. Difficult to comment on the product effectiveness but our 12 year old lab is still going strong. Bit OTT on the email marketing, like most companies these days!
2026年7月12日
自発的なレビュー
Your Pet Nutrition からの回答
Thank you for taking the time to leave us a review!
We're pleased to hear you like our new packaging and that your 12-year-old Lab is still going strong! We also appreciate your honest feedback about our email marketing, comments like yours help us improve the overall customer experience.
Thank you for your support, and please give your lovely Lab a cuddle from all of us!
-Aileen, YPN
Still waiting on package to arrive
2026年7月12日
自発的なレビュー
Your Pet Nutrition からの回答
Hi Moira,
We're so sorry to hear that your order hasn't arrived yet.
Could you please send us your order number? Once we have it, we'll be happy to investigate the delay and chase this up with the courier for you.
We look forward to hearing from you and getting this resolved as quickly as possible.
Playful and funny
My little dog has been on pet prime for
a few years.She is now 13 years old.People are very surprised when they hear her age.She’s still very playful and full of energy.I put it down to the prime she’s been on.I recommend it to anyone who asks what i feed her.
2026年7月12日
自発的なレビュー
Your Pet Nutrition からの回答
Thank you so much for your review!
We're delighted to hear your little dog is still so playful and full of energy at 13 years old! It's lovely to know that Canine Prime has been part of her daily routine for so many years, and we're especially grateful that you recommend us to others.
Thank you for your continued support, and please give your happy little pup a big cuddle from all of us!
-Aileen, YPN
Well when I first got pet nutrition my…
Well when I first got pet nutrition my poodle had very sore hips we been taking this for a good few years now and my poodle was very young he's now 5 years which is still relatively young but he acts a plays if he's was 3 years full of energy good coat no sore hips now for along time now
2026年7月12日
自発的なレビュー
Your Pet Nutrition からの回答
We're delighted to hear that your Poodle has been enjoying Canine Prime for several years and that he's now active, playful, and free from the sore hips he used to have. It's wonderful to know he's thriving with a shiny coat and plenty of energy at 5 years old.
Thank you for your continued trust and support. We wish you and your happy Poodle many more healthy and active years together!
-Aileen, YPN
Canine Prime
My elderly dog has been on a grain-free diet for some time as it suits him well and the addition of Canine Prime, which is grain-free also, has been readily accepted by him.
Since including Canine Prime into his diet I am pleased to observe that he remains lively and he is still very much enjoying his daily activities.
2026年7月12日
自発的なレビュー
Your Pet Nutrition からの回答
We're delighted to hear that Canine Prime has been such a great addition to your elderly dog's grain-free diet and that he's taken to it so well. It's especially heartwarming to know he's remaining lively and continuing to enjoy his daily activities.
Thank you for your trust and continued support. We wish you and your lovely dog many more happy, healthy years together!
-Aileen, YPN
I have 6 years old rotti
I have 6 years old rotti, and at end of last year we got some problems. Since April we turn to Canine Prime. It's really work. She is more active, more playful, turned back to normal life. Most important for me-She does big business absolutely perfect. Thanks, doc
2026年4月10日
自発的なレビュー
Your Pet Nutrition からの回答
Thank you so much for sharing your experience!
We're delighted to hear that your 6-year-old Rottie is doing so well since starting Canine Prime. It's wonderful to know she's more active, playful, and back to enjoying life, and we're especially pleased to hear you've noticed such positive changes in her digestion too.
Thank you for your kind words and for trusting us to be part of your dog's journey. We wish you both many more happy, healthy years together!
-Aileen, YPN
My boy is 9 years old and has been…
My boy is 9 years old and has been having Canine Prime with his meals for a number of years. He is thriving and as a result keeps me active as a side effect. I would highly recommend this product for mature dogs.
2026年7月12日
自発的なレビュー
It shipped from Germany I did not know
It shipped from Germany I did not know it changed from England to Germany. When it arrived one of the containers seal was opened. The container did not look right, different shade of green and the lid was a Matt black instead of gloss black and the contents smelled different than all the other orders I got before.
I taught I had been scammed so I call your office in England and they informed me that a new factory was shipping from Germany it would have been nice to know that in the first place also it was slower arriving to Ireland
2026年6月3日
自発的なレビュー
Your Pet Nutrition からの回答
Thank you for taking the time to share your feedback, and we're sorry to hear about your experience.
We completely understand your concerns, especially given the differences you noticed with the packaging and the opened seal. We'd really like to investigate this further for you.
Could you please send us a direct message or email with your order number and, if possible, photos of the product and packaging? Our team will be happy to look into this and assist you further.
Thank you, and we look forward to hearing from you.
-Aileen, YPN
Been customer for over 3 years
Been customer for over 3 years. My dog suffered with blocked anal glands, nightnare. Since using canine prime she has had no problems. Cannot praise this enough. Would 100 percent recommend this product. Give it a try,.
2026年7月12日
自発的なレビュー
Your Pet Nutrition からの回答
Thank you so much for your amazing review!
We're delighted to hear you've been with us for over three years, and it's wonderful to know that Canine Prime has made such a positive difference for your dog. Your continued trust and recommendation truly mean the world to us.
Thank you for your support, and we wish you and your dog many more happy, healthy years together!
-Aileen, YPN
My dog lives the taste and I like…
My dog loves the taste and I like knowing she is getting all her vitamins
2026年5月1日
自発的なレビュー
Your Pet Nutrition からの回答
Thank you so much for your lovely feedback! We're delighted to hear your dog loves the taste, and it's great to know you have peace of mind that she's getting the vitamins she needs. 🐶
-Aileen, YPN
This is a standard vitamin powder sold…
This is a standard vitamin powder sold via a manipulative, high-pressure sales funnel. You can buy the same ingredients at a fraction of the cost.
2026年6月26日
自発的なレビュー
Your Pet Nutrition からの回答
Hello Jason! I completely understand why it might seem that way at first glance, but it doesn't give the full picture of the product.
Our formula is much more than a standard multivitamin blend. The quality, sourcing, dosages, and combination of ingredients all contribute to its overall effectiveness and value. Simply comparing ingredient names on a label can be misleading, as it doesn't reflect the quality of the ingredients or how the formula has been designed to work together.
-Aileen, YPN
Not for every pet
My dog stopped eating his food even thought I followed the advice on adding a bit at a time. He lost half a kg in 3 weeks and was advised my vets to stop using as he has cushings disease and could impact further on his health. I cannot recommend as my lovely boy just wouldn’t take to it.
2026年5月24日
自発的なレビュー
Your Pet Nutrition からの回答
Thank you for taking the time to share your experience. We're so sorry to hear your lovely boy wasn't able to get on with Canine Prime.
Every dog is unique, especially those with underlying health conditions such as Cushing's disease, and we completely understand following your vet's advice to stop using the product. While many dogs enjoy and benefit from Canine Prime, we appreciate that it isn't the right fit for every pet.
We wish you and your boy all the very best and hope you find something that suits him perfectly. 🐶
-Aileen NNT
My 2 pugs have really improved daisy…
My 2 pugs have really improved daisy seem to have her energy back which Is Great 😃👍
2026年6月20日
自発的なレビュー
Your Pet Nutrition からの回答
That’s really lovely to hear 😊
I’m so glad Daisy seems to have her energy back and is doing well with your two pugs around her. That’s exactly what we love to see—happy, healthy pups enjoying life again.
Thank you so much for taking the time to share this with us, it really means a lot
-Aileen, YPN
DO NOT BUY OR TRUST THIS COMPANY
DO NOT BUY FROM THIS COMPANY.
1st they changed their product from a deep green to a greyish coloured powder. (They have denied this charge)
My dog will no longer eat food with this on after this change.
The subscription sends an email and just bills you and ships to you £104.85 not enough time to check, change, or stop or pause this in time.
I’ve now tried for 2 weeks to return a shipment. And they are ignoring my emails now. You have to complete a “return application form” online to ask for permission to return. And as part of this you are FORCED to fill in a full questionnaire all about your pet. Which is weird as hell.
Then nothing happens. No acceptance. NO RETURN LABEL THEY REFUSE.
you have to arrange your own postal service. That’s significantly more expensive than they could get.
I’ve been forced to phone in to complain. The lady was nice.
But couldn’t even find me on the system.
She admitted that noone had replied to me.
But the process remains the same. All for me to arrange. Oh and they will take 2 weeks to process the order when it comes back before they even consider a refund.
I will never ever buy from this company again
2026年6月10日
自発的なレビュー
Your Pet Nutrition からの回答
Updated response 6/23/2026:
Hi,
I’ve reviewed your account and can confirm that a full refund was already processed on 10th June. The funds should now be showing in your bank account, depending on your bank’s processing times.
Regarding the product colour variation, our Green-Lipped Mussel is naturally sourced from New Zealand, and the colour can vary depending on the batch and catch. This is completely normal and does not affect the quality or effectiveness of the product.
In relation to returns, our policy is clearly outlined on our website. Customers are responsible for return postage costs, and shipping costs are non-refundable.
I can also confirm that your subscription was selected at the time of order on 2nd June 2025 with a 180-day delivery cycle, which is why the subscription pricing was applied. This option is chosen at checkout by the customer and can be managed or cancelled at any time.
That said, your account has now been fully refunded and the subscription has been cancelled, so no further orders will be sent.
If you have any questions, we’re happy to help.
-Aileen, YPN
------------
Hi Dan,
We're very sorry to hear about your experience and sincerely apologise for the frustration this has caused.
I'd like to look into this for you and review the correspondence we've had so far. Could you please provide your order number or postcode so I can locate your account and investigate your concerns?
With regard to the return label, we do not provide prepaid return labels. Customers are responsible for the cost of returning items to us.
This is clearly stated in our 90-Day Money Back Guarantee and Refund Policy, which can be found here:
https://yourpetnutrition.com/policies/refund-policy
The policy states that customers are responsible for paying their own return shipping costs when returning items.
Once I have those details, I'll be happy to review everything and see how we can help.
-Aileen, YPN
Wonder dust
I've been using Canine Prime for five years on an rx breeding spaniel who was in shocking condition and had a mammary tumour. At ten, she runs as fast as my younger dog, has a shiny coat, is bright and alert and hasn't had an ear infection or a recurrence of tumour. I can see a difference after just a few days without it, or even if I reduce the dose. In fact I took the other dog off it because her energy is already high and it just made her feel too well! I do wish it was less expensive though
2026年5月28日
自発的なレビュー
Your Pet Nutrition からの回答
Thank you so much for sharing your experience — it truly means a lot to us. We’re really happy to hear your spaniel is doing so well, staying active, healthy, and full of life after all she’s been through. It’s especially rewarding to know you can notice such a positive difference. We really appreciate your continued support over the past five years 🐶
-Aileen, YPN
Your Pet Nutrition からの回答
Thanks for the update, we really appreciate it. Completely understand it’s still early days—thank you for giving it a try, and please keep us posted on how your dog gets on 🐶
-Aileen, YPN
Good quality and condition good value…
Good quality and condition good value for money and good appearance
2025年5月30日
Your Pet Nutrition からの回答
Thank you so much for your lovely feedback! We’re so pleased to hear you were happy with the quality, condition, value for money, and appearance 🐶
-Aileen, YPN
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。