Zapper レビュー 

3,129
•
TrustScore 5段階評価の3

2.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Please avoid sending anything to this ridiculous company. The legal advice I have sought told me these Music Magpie/We buy books wannabies will soon come very unstuck. They will steal your belongings... もっと見る

企業が回答しました

5つ星のうち2の評価

Love the idea of recycling, wasn’t so bothered about the pennies I could earn. Therefore, spent an hour scanning in barcodes of 117 DVDs, only to be told, having created the necessary account that I n... もっと見る

5つ星のうち1の評価

Echoing the poor experience of other potential customers. I say "potential" in that it was a custom lost due to (1) No Android App being available on Google Play. Why would you continue to adver... もっと見る

5つ星のうち5の評価

Fantastic service from beginning to end. It was so easy to use the app to scan items and then once ready to complete the trade to download the labels. Filled 2 boxes with books, dropped off for collec... もっと見る

企業情報

  1. リサイクル センター

さまざまな外部ソースから提供された情報

Since our launch in 2011, we have paid out millions of pounds to happy customers, and processed tens of millions of items. Since our record-breaking appearance on BBC Dragons' Den we have grown to be the destination of choice for consumers looking for the most hassle-free, customer-focussed website for selling books, CDs, DVDs and games, phones, gadgets and LEGO(R)!!


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2.8

まあまあ

TrustScore 5段階評価の3

3129件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.8

すべてのレビュー

(3,129)

過去12か月のレビュー数: 0件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Zapper always blame their courier…

Zapper always blame their courier partner Evri every time something goes wrong! The fact is that they treat all parcels as returns & not deliveries to avoid paying their couriers a fair price! They certainly do not pay their customers a fair price for the books they receive & they certainly do receive them despite claiming that they have not! Zapper should be named “Crapper” as that is where you may as well send your books 📚 Occasionally they pay for them, but only🥜peanuts! Abysmal!

2024年1月2日
自発的なレビュー
5つ星のうち1の評価

DO NOT USE

DO NOT USE!
Absolute robbing gits! Say your books are in poor condition and refuse to pay out!
Books sent were used but good condition and I bet they still sell them on.
AVOID AVOID AVOID AVOID

2024年1月25日
自発的なレビュー
5つ星のうち2の評価

All that glitters is not gold

The site promises a convenient way to sell or get rid of your secondhand books . For this writer, its was anything but convenient. I first arranged a pick of of some 46 books on the 2nd January 2024 for the 8th January 2024. The pick up was almost 4 days later . To date ( the 22/01/2024) the books have not, according to Zapper , arrived and I have not received any money. Getting hold of them is even harder than getting the books sorted . I would not waste my time again and give the books to charity

2024年1月8日
自発的なレビュー
5つ星のうち1の評価

Higher offer from elsewhere

Typed in a book barcode number and the offer was 6p!!! Typed in to a different book buying website and was offered 50p. Why do you offer such a low price?!

2024年1月12日
自発的なレビュー
5つ星のうち1の評価

What do they want?

It would be much easier if they created a list of the minute handful of books they do accept!

I typed in way over 50 barcode numbers into their website this morning and all delivered the message "barcode not recognised". It was a mix of fiction, non-fiction and textbooks so I'm really not sure what it is that they're after. Just to test whether it is my books or all books, I put a range of popular barcode numbers into the website and still not a single acceptance.

It's an excruciating process to have to go through every single book and have every single one rejected with no indication as to what they're actually after. This is the last time I will ever attempt to use this service, unless you fancy mad stress for no good reason, I would look elsewhere to sell your books.

2023年12月20日
自発的なレビュー
Zapper ロゴ

Zapper からの回答

Good afternoon,

We're very sorry to hear that you had this experience. The system should recognise the vast majority of book barcodes, so it sounds like something was not working. We would really like to resolve this for you, so please contact us at support@zapper.co.uk with some examples of the barcodes you tried so that we can try and help.

Kind Regards,
Zapper Support

5つ星のうち5の評価

Welcome back and thanks!

Great to see that you are back online and once again a thoroughly good service from beginning to end. With 4 avid readers in the house, we churn through books and we always find that Zapper handles the process of collection and payment smoothly.

2023年12月8日
自発的なレビュー
Zapper ロゴ

Zapper からの回答

Thank you so much for taking the time to leave a review!
Kind Regards,
Zapper Customer Support

5つ星のうち1の評価

Welcome back?

After months on being down for 'Scheduled maintenance' Zapper now appear to be 'back'. As such I managed to get them to accept 43 CD's for a value of 53p. Ok I accept that many were very popular but come on, to get to the minimum £5 trade would be almost impossible & certainly not worth the effort. Better sites out here doing same thing...

2023年11月18日
自発的なレビュー
Zapper ロゴ

Zapper からの回答

Thank you for taking the time to post a review. We're sorry to hear you were unhappy with our offers. Individual offer prices fluctuate all the time so it is worth trying again at a later date. Feel free to get in touch via the website if you would like us to look at specific titles.
Kind Regards,
Zapper Customer Support

5つ星のうち1の評価

Are they criminals?

Offered a total of £1.55 for 37 DVDs and 113 CDs. Then said had reached the weight limit of 15kg. Tried to trade but £5 is the minimum. I asked how this can be and apparently they offer a penny pet item for recycling. They are either robbers or scammers.

2023年10月30日
自発的なレビュー
5つ星のうち1の評価

Maintenance

Been trying for nearly a year to use zapper but still claims it’s under maintenance really a year to maintain a website???

2023年8月8日
自発的なレビュー
5つ星のうち1の評価

Down (and out) for Maintenance

As with the other recent reviews, the only times I've attempted to use this app has failed due to "essential maintenance" according to the message displayed. I've tried this about five times over the course of a month, so they can't really be functioning as a business if this is affecting everyone. I'm using a Pixel 6, so not an old version of Android or anything.

2023年7月29日
自発的なレビュー
5つ星のうち1の評価

literally unable to use

14 July 2023
literally unable to use. “essential maintenance” has been going on for about a month now, and when i contacted them to ask why, i received no response.

29 July 2023
Update: now it just says ‘Oops, something went wrong. Please check your connection and try again later or contact provider.’ So basically still can’t use it.

2023年7月14日
自発的なレビュー
5つ星のうち1の評価

Has Zapper ceased trading?

Has Zapper ceased trading?

Its been over sixnmonths now, where the site has stated that "they cannot accept trades due to essential maintenance". I'm assuming that Zapper has gone bust. Its a shame because I used to trade with them several times a year.

2023年1月8日
自発的なレビュー

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