Zapper レビュー 

3,129
•
TrustScore 5段階評価の3

2.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Please avoid sending anything to this ridiculous company. The legal advice I have sought told me these Music Magpie/We buy books wannabies will soon come very unstuck. They will steal your belongings... もっと見る

企業が回答しました

5つ星のうち2の評価

Love the idea of recycling, wasn’t so bothered about the pennies I could earn. Therefore, spent an hour scanning in barcodes of 117 DVDs, only to be told, having created the necessary account that I n... もっと見る

5つ星のうち1の評価

Echoing the poor experience of other potential customers. I say "potential" in that it was a custom lost due to (1) No Android App being available on Google Play. Why would you continue to adver... もっと見る

5つ星のうち5の評価

Fantastic service from beginning to end. It was so easy to use the app to scan items and then once ready to complete the trade to download the labels. Filled 2 boxes with books, dropped off for collec... もっと見る

企業情報

  1. リサイクル センター

さまざまな外部ソースから提供された情報

Since our launch in 2011, we have paid out millions of pounds to happy customers, and processed tens of millions of items. Since our record-breaking appearance on BBC Dragons' Den we have grown to be the destination of choice for consumers looking for the most hassle-free, customer-focussed website for selling books, CDs, DVDs and games, phones, gadgets and LEGO(R)!!


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2.8

まあまあ

TrustScore 5段階評価の3

3129件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.8

すべてのレビュー

(3,129)

過去12か月のレビュー数: 0件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Zapper - ceased trading?

Weeks have now stretched to months, where the site has stated that "they cannot accept trades due to essential maintenance". Several months of 'essential maintenance', while ceasing the company's core activity completely, doesn't sound like a going concern. I can only conclude that they have gone bust. A shame, because I used to trade with them a fair bit, and was generally happy with their service.

2022年9月24日
自発的なレビュー
Zapper ロゴ

Zapper からの回答

Thank you for taking the time to a leave a review. We're sorry that our trade-in platform has been out of service for longer than we would have hoped. I can assure you, however, that this is due to a significant enhancement of our platform and offering...which will be coming very soon! We value your custom and will be sending an email to all of our valued traders in the coming weeks.

With many thanks
Zapper Customer Support

5つ星のうち1の評価

Poor business practice.

Can't check anything if the site dont work and it hasn't been working for weeks. At least putting a holding page error message up or something. Bad business practice. Won't be back.

2022年9月2日
自発的なレビュー
Zapper ロゴ

Zapper からの回答

Thank you for taking the time to a leave a review. We're sorry that our trade-in platform has been out of service for longer than we would have hoped. I can assure you, however, that this is due to a significant enhancement of our platform and offering...which will be coming very soon! We value your custom and will be sending an email to all of our valued traders in the coming weeks.

With many thanks
Zapper Customer Support

5つ星のうち1の評価

What is going on at Zapper?

What is going on at Zapper? The system has been down for over 3 weeks due to "essential maintenance" and no trades are being accepted. Usually get good, prompt service. Have they gone belly-up?

2022年8月22日
自発的なレビュー
Zapper ロゴ

Zapper からの回答

Thank you for taking the time to a leave a review. We're sorry that our trade-in platform has been out of service for longer than we would have hoped. I can assure you, however, that this is due to a significant enhancement of our platform and offering...which will be coming very soon! We value your custom and will be sending an email to all of our valued traders in the coming weeks.

With many thanks
Zapper Customer Support

5つ星のうち1の評価

Sadly will not use again

I have used this site often and not had a problem until now. I completed a trade, packed up a medium box with 9 books and they are saying they only received 2! The trade was only for £10.72 and why would I send a box with 2 rattling around in it. The sad thing is the trade was of my dads books who has passed away recently. Customer service didn't really want to know

2022年7月17日
自発的なレビュー
5つ星のうち3の評価

Is Zapper.co.uk still trading?

Is Zapper.co.uk still trading?
The website and App has been down for at least a week due to planned maintenance.
Does anyone know if this is correct?

2022年7月12日
自発的なレビュー
Zapper ロゴ

Zapper からの回答

Thank you for taking the time to a leave a review. We're sorry that our trade-in platform has been out of service for longer than we would have hoped. I can assure you, however, that this is due to a significant enhancement of our platform and offering...which will be coming very soon! We value your custom and will be sending an email to all of our valued traders in the coming weeks.

With many thanks
Zapper Customer Support

5つ星のうち5の評価

Easy to use

You dont get as much for items as some other sites, but they do take a lot more than others sites, so if you just want to get rid of a lot stuff its very good! Easy to use & happy with the whole process

2022年7月7日
5つ星のうち4の評価

Turnaround was quite quick

Turnaround was quite quick. App needs a little development, but it’s functional and does the job.

Please stop offering 1p for everything else - it’s meaningless and distracting. I’d prefer a “no” than a 1p offer

2022年6月18日
5つ星のうち5の評価

Sell books and DVDs online.

I researched many similar sites before deciding on Zapper. This seemed by far the easiest and lived up to expectations. I had lots of books and DVDs which I needed to get rid of but mainly didn't want them to be wasted and liked the idea that they would recycle if they were not up to standard. All of my items were accepted. Packaging was easy, I would have struggled with weighing my package but the app estimated the weight for me as I added items. I literally had to put them in a box, attach the label provided and drop off at a local shop. I have other items to sell and will definitely be using them again and have already recommended to friends and neighbors.

2022年6月16日
5つ星のうち2の評価

You need £5 min to cash out

Whilst a good idea, after scanning about 50 dvds, I was offered about £3 which was fine and I'd happily have accepted that to recycle/pass them on. A lot were 'not accepted' which I don't know why, but the issue is they won't accept anything less than £5 worth, so I have to look elsewhere or just go to a charity shop and hope they still accept them.

2022年6月11日
自発的なレビュー

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