Zenith are refusing to fix the only lift in the building that has been broken for over 3 weeks. No updates since the beginning of September. Not providing access to a building with multiple floors is... ãã£ãšèŠã
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James â the Property Manager at Islington Wharf â has been awesome! James has consistently gone âabove and beyondâ to help with any issue, big or small. What really stands out is how responsive Jame... ãã£ãšèŠã
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Very unprofessional. Took them 3 weeks and multiple follow up to respond to our ticket, and pretty much they told us they won't address the problem reported even if it is clearly their responsibil... ãã£ãšèŠã
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Weâve been living in Islington Wharfe for the past two years, and James (James Stanton) has been absolutely fantastic throughout. He is always friendly, approachable, professional, and genuinely hap... ãã£ãšèŠã
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47 Bengal Street, M4 6BB, Manchester, è±åœ
- 0161 245 1166
- info@zenithmanagement.co.uk
- zenithpropertymanagement.com
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High efficiency and good service
High efficiency and good serviceïŒespecially Alex ClarkeïŒhe replied my email every time very soon and followed up all the issuesïŒhelped me solved problem in a short timeïŒI am so appreciated.
Emma Nicholson has been a standout starâŠ
Emma Nicholson has been a standout star of Zenith for us. She has worked tenaciously to ensure the Leaseholder was assigned to the new buyers, even though their conveyancer was dreadful and uncommunicative. Emma persevered on our behalf, always keeping us aware of any steps or progress throughout, without Emma I would have been lost! She is an absolute credit to Zenith and highly recommended by us.
Great customer service from Alex
Alex was so helpful and friendly. Absolutely great service. Wish all service provider experiences could be this good.
Key fob
Chris Tipler was great sorting out extra key fob.
V efficient professional service ð
Brilliant service
Brilliant service. Zenith have been managing 3-4 of my apartments. All perfectly done.
Had to get a new fob and it was doneâŠ
Had to get a new fob and it was done quickly and full guidance given to make it extremely easy to do so. Alex Clarke was a great help ensuring to get me a new fob quickly and was very open to helping further if needed. Great experience thankyou !
very helpful and responsive to queries
very helpful and responsive to queries. the team are quick to get back to you on any issues in particular Alex Clarke was really helpful.
Assisted with parking issue veryâŠ
Assisted with parking issue very quickly and fine was annulled. Assisted by Chris Tipler
I lost my fob and reached out to ZenithâŠ
I lost my fob and reached out to Zenith Management via email to purchase a new one. The management office provided clear instructions and responded promptly, resulting in an overall positive customer experience. Thanks to the excellent service I received from Alex Clarke, he delivered quick assistance in helping me obtain an access fob when I assumed it would take a few days !
Alex is really helpful and responsive
Alex is really helpful and responsive. Great communication skills.
Alex gave really great and efficientâŠ
Alex gave really great and efficient service when I needed my fob to be re-configured. Very quick response and friendly nature.
Alex Clarke - super helpful!
I live in one of the buildings Zenith Management manage and needed help re electricity meter readings and a smart meter. Alex Clarke was extremely helpful with this and very responsive, which I personally feel the latter is a big downfall for most property management agency's - thanks a lot Alex!
Fast, efficient service from Alex
I called to pay my half-yearly service charge. Got straight through to Alex, who was extremely fast, friendly and helpful and emailed me a receipt within minutes. Fantastic service - thanks Alex!
Alex was so helpful and efficient!
Log-in issues
Chris was really helpful and listened carefully when I was trying to explain to him what I was struggling with on the website log in.
He helped me on the phone and then also sent a follow-up email which was really useful.
He was able to resolve the problem with me in a timely manner.
The staff there called Alex is full ofâŠ
The staff there called Alex is full of passion in tackling the problems and needs of the customer! Very good!
Fantastic and speedy service
Fantastic concierge!
I canât fault Martin and Martin that work in the concierge office in Lowry Wharf! I lived in my apartment there for 10 years and during that time, I relied on them both a lot.
They always went above and beyond to ensure that all residents were taken care of and felt safe and happy, I canât thank them enough!
Great Customer Service from Alex
Great Customer Service from Alex, very efficient and friendly.
Great Customer Service from Alex
Great Customer Service from Alex, very fast and efficient. Helped solve my problem within a matter of minutes.
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