Zippy Electrical Suppliers レビュー 

15
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報

  1. 電化製品卸売業者
  2. 電子機器店

さまざまな外部ソースから提供された情報

Zippy Electrical Suppliers (ABN 59 442 315 640) are an industry leading distributer of outstanding quality products that include electrical accessories, lighting, ducted vacuum systems, surveillance equipment, alarms systems and intercoms. Proudly Australian and based in Hallam Victoria, we believe our customers should be able to get great quality products at affordable prices. We take pride in supplying quality products designed to enrich and improve the quality of life for all Aussie households while making sure each product is extensively laboratory tested so they are Australian approved ensuring their high quality, safety and durability.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

15件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.5

すべてのレビュー

(15)

過去12か月のレビュー数: 2

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I recently bought LED downlights from…

I recently bought LED downlights from Zippy Electrical and had an excellent experience! The staff was really nice, helpful, and knowledgable; they took the time to explain the various possibilities and assisted me in selecting the ideal LED for my home. From start to finish, the customer service was exceptional, and the product quality was fantastic. I highly recommend shopping here if you want attractive lighting and excellent service.

2026年5月24日
自発的なレビュー
5つ星のうち5の評価

Zippy is an excellent company to deal…

Zippy is an excellent company to deal with. Top notch customer service and products. Thank you Zippy for the years of excellent service.

2023年5月10日
自発的なレビュー
Zippy Electrical Suppliers ロゴ

Zippy Electrical Suppliers からの回答

Thank you Ozdem for taking the time to review us. Excellent dealing with you for the many years we have been in business

5つ星のうち1の評価

Better communication would have solved problem

I received poor customer service and some of the products I bought where faulty when they arrived. Will not deal with them again and wanted to warn others....

Details:
I wanted to buy some copper busbar and saw what I wanted on the Zippy website. Unfortunately, I did not see a note that said "Click and Collect Only" next to the busbars. When I had added other products also to the order and gone to checkout the order just went through without any flag to alert me that I could not receive the busbars by post. They did not call me to check with me, but did a refund on the busbar and sent the other in stock items. When I realised they were doing this without first contacting me, I tried to contact them numerous times, but they say they were closed so I did not get a response.

Communication BEFORE the order was sent out would have solved the problem.

I also received faulty Tesla Cable Clips. A number of the cable clips I purchased were cracked along the plastic where the nail is encapsulated. (A faulty product like that is a real nuisance for me as an Electrician because they are scattered throughout the pack and randomly come up as the items are used.) Due to the fact that I would have to pay for return postage to get a refund, compounded with the already negative experience so far, I decided to put it down to lessons learnt.

I only decided to post a comment when I found the Tesla Cable Clips defective as it tipped me over, causing me to feel I needed to warn others.

As an electrician, I deal with a lot of electrical suppliers. online included, and these guys don't rate well for me when compared.

2023年1月5日
Zippy Electrical Suppliers ロゴ

Zippy Electrical Suppliers からの回答

Firstly, after extensive research we found that Alex is not an electrician as he says he is, he makes Didgeridoos for a living so any electrical work he has carried out himself is illegal to begin with and he has been reported to Fair Trading NSW.

Secondly, Alex purchased 23 items in his order and one item was only refunded as it was a Click & Collect only product and this is clearly labelled on the listing itself and would be impossible to miss. Although this order was placed on January 5th 2023, a period in which we were technically closed for Holidays for 2 weeks, one of our staff still went to our warehouse and fulfilled his order except the RCBO busbar since it is 1m in length and the couriers we use do not ship them out. Our team went ahead and fulfilled 22 items out of 23 items Alex ordered in the next day his order was received. The RCBO Busbar was refunded the same day the order was shipped and a clear explanation was provided by email to Alex on why we couldn’t ship this particular item. Alex received his order within 3 business days although he is situated in rural NSW as it was sent express at no extra cost to him however, he contacted us and was arguing on why the RCBO busbar wasn’t sent still. Our team member kept explaining that we cannot ship this order, he kept arguing with Jimmy and insisted that we rectify his problem since he needs the RCBOS and became frustrated and hence left this review.

The cable clips you mentioned are supplied by Australia’s largest independent wholesaler Tesla at over 100 independent wholesalers including us. If there were any issues with the clips, you could have contacted us and we would have had this rectified for you but you provided no such evidence of any faults. My question to you is how a 2cm-by-2cm cable clip can cause you to fall over like your review said.

Alex, our advice, read the product description prior to any purchase and respect the decision of the company instead of being overly aggressive.

5つ星のうち5の評価

I have had the best service from this…

I have had the best service from this particular store. My mum was after a whole house of lights and the staff member was so helpful. Mum has a speech issue due to a stroke and is very uncomfortable talking to strangers. Jules made her feel so comfortable. Excellent service would highly recommended and they really know their stuff. Even go there just for globes now. A+

2019年7月12日
自発的なレビュー
5つ星のうち5の評価

The customer service provided by the…

The customer service provided by the support team was exceptional, totally exceeded my expectations. I wouldn't hesitate recommending them to anyone. Swift and positive response throughout. Well done. I believe a lot of people would be happy if you open a branch in Queensland!

2019年7月12日
自発的なレビュー
5つ星のうち5の評価

Best vacuum I have owned

Best vacuum I have owned! The Elcop Vigor is very quiet, easy to manoeuvre and cleans great! I have 3 bedrooms with carpet and it works like a treat. It also does very well on tiles and hard surfaces. All the attachments are great and allow me to clean different surfaces. Very happy with the purchase

2019年4月7日
自発的なレビュー
5つ星のうち5の評価

The CCTV from zippy is seriously top…

The CCTV from zippy is seriously top notch. Ive tried several other brands and although on paper they say it is the same, when it comes to real life use after it has been installed, the diamond series is by far the superior product. I am a CCTV installer and I will not be using anything else from now on

2019年3月19日
自発的なレビュー
5つ星のうち5の評価

Unbelievable customer service

Unbelievable customer service! They went above and beyond general sales service and have one very happy customer! Sales experience was flawless and they did everything to ensure we were happy.

1 months after purchase, I noticed a error with the tax invoice provided. Within an hour they solved this very quickly and efficiently. Great job Zippy Electrical Suppliers and team!

2019年3月11日
自発的なレビュー
5つ星のうち5の評価

Always a great experience here at…

Always a great experience here at Zippy. Customer service through email is extremely helpful and quick. Team in the store are quick and I've never had an issue picking up my click and collect goods. They're also very competitive in price. I don’t even bother with anywhere else No need to

2019年3月7日
自発的なレビュー
5つ星のうち5の評価

Good place

Good place . Friendly and helpful staff... purchased quite a few times here.. the staff is always helpful ensures you get the right advice for the product you are looking for...

2019年3月7日
自発的なレビュー
5つ星のうち5の評価

Superb customer service

Superb customer service! Shout out to Yasin for his friendliness, professionalism and willingness to guide us through our purchase.
Picked up a Bosch 2000 alarm for a great deal.

Definitely a memorable experience. Highly recommend this electrical supplier to anyone

2019年3月1日
自発的なレビュー

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