レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Olen etsinyt pitkään laadukasta hosting-palvelua projekteilleni ja lopulta löysin Zomron. Olen todella iloinen, että valitsin juuri heidät. Palvelu on helppokäyttöinen, eikä palvelimien asetukset aihe... もっと見る

5つ星のうち4の評価

Overall, I’m satisfied with Zomro’s services. I’ve been using their dedicated server for about a year now. The hosting is stable, with no major downtime, and the prices are quite competitive. However,... もっと見る

企業が回答しました

5つ星のうち5の評価

Хочу выразить благодарность за поддержку в отделе по работе с клиентами за быстрый и квалифицированный ответ. Необходимо было срочно удалить сервер и вернуть неиспользованные средства. Сотрудник отд... もっと見る

企業が回答しました

5つ星のうち3の評価

Zomro provides good servers at an affordable price, which was the main reason I chose them. But unfortunately, not everything is perfect. There were a few instances where the servers rebooted unexpect... もっと見る

企業が回答しました

企業情報

  1. ウェブ ホスティング サービス

当該企業による記述

Zomro.com is a reliable European hosting provider operating under LLC "Podaon". Our services span globally, offering Cloud VPS in the Netherlands and Poland, dedicated servers in the USA, Netherlands, shared hosting and domain registration to meet the diverse needs of our clients. Since 2014, ZOMRO has grown into an internationally trusted brand with operations extending across multiple countries. We proudly serve 305,000+ satisfied clients, delivering high-performance, scalable, and reliable hosting solutions that power their digital success! With over a decade of experience, ZOMRO combines cutting-edge technology with tailored solutions, ensuring stable performance and the flexibility to handle projects of any complexity. Experience excellence with ZOMRO, where innovation meets reliability!


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3.6

まあまあ

TrustScore 5段階評価の3.5

104件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.6

すべてのレビュー

(104)

過去12か月のレビュー数: 14件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Zomro does not follow up on DMCA…

Zomro does not follow up on DMCA copyright infringement requests. They will delay any action from their side until you give up as it is not in their interest to cancel services for Zomro hosting customers that in this case do shady business, money laundering by hiding their sites with Clouflare etc.
Initially it was hard to find the abuse email contact as it is not stated on their website.
Once email sent to take down the offending content Zomro has not bothered to reply.

June 11th 2025 : situation still unresolved : they ignored all evidence sent to their DMCA copyright abuse email.

reference: Zomro hosting ticket ID 1286712

2025年5月28日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

Hello,

We sincerely regret any inconvenience this may have caused. We comply fully with DMCA copyright regulations, as outlined in our Public Offer Agreement. All received complaints are promptly forwarded to the respective customers, who are given a specified time window to respond.

We do not permit prohibited content on our services and take appropriate action in accordance with our established policies.
Please note that all concerns and inquiries are handled by the responsible department to ensure proper review and response.
If you are experiencing any issues, contact us at abuse@zomro.com and describe your problem to our managers.

Please write from which email you made your requests, we will try to solve the problem.

5つ星のうち1の評価

Account Terminated Without Notice – Lost Data & Business

I had a deeply disappointing experience with Zomro. My account was suddenly blocked without warning due to an alleged “duplicate account” violation. No prior communication, no evidence, and no opportunity to clarify — just immediate shutdown.

I lost access to multiple active VPS servers I had paid for — including client projects — with no option to back up or recover the data. Support responses were vague and conflicting: first citing abuse, then an unpaid balance, and finally pointing to their TOS clause about multiple accounts (which I never knowingly violated).

Despite multiple polite attempts to resolve the issue via chat and email, I received no help. My account was shut down without due process or fair handling — I had trusted Zomro with over €700 in services.

If you value business continuity, transparency, or even basic access to what you’ve paid for, stay far away from this provider.

2025年5月19日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

Hi!

We value transparency and security for all our clients and always strive to be as open and fair as possible in our communication with customers. However, in certain cases, we are obligated to act in accordance with the Terms of Service that you accepted upon registration.

What happened in your case:
On March 6, 2025, you initiated two chargebacks in Stripe (#2420338, 2420344) without reporting any issues to our support team.
We sent you an email requesting clarification of the situation and informed you that if we did not receive a response within 4 hours, we would be forced to block your account. This notification was ignored.

On March 7, 2025, after receiving no response and receiving an official complaint from Stripe, which classified the payments as fraudulent, your account was blocked. Additionally, our verification revealed that the same card is being used in a second account — a direct violation of clause 5.15 of our terms (prohibition of duplicate accounts).

Therefore, in accordance with clauses 5.12, 5.15, and 7.6 of our public offer, ZOMRO company has the right to:

- restrict or terminate service provision upon detection of fraud attempts or account duplication;
- delete accounts and their associated services for such violations;
- refuse refunds in cases of blocking due to terms of service violations.

Account suspension and deletion, as well as refusal of refunds, are provided for in clauses 3.4, 5.12, and 7.6 of the offer.

We treat all our clients with respect, including those who find themselves in disputed situations. However, we are obligated to protect not only our own interests but also the security of our entire infrastructure, including other clients, from potential risks and abuse.

Your violations have been documented and confirmed by the payment system. We acted correctly and in full compliance with the agreement to ensure that other clients continue to receive stable and honest service.

5つ星のうち5の評価

Zomro ha trasformato il mio sito web…

Zomro ha trasformato il mio sito web grazie al loro servizio cloud hosting. La velocità di caricamento è migliorata enormemente, e il servizio clienti è sempre disponibile e competente. Inoltre, i loro prezzi sono molto competitivi rispetto ad altre piattaforme. Consiglio vivamente Zomro per chi cerca un hosting professionale e sicuro.

2025年5月7日
5つ星のうち4の評価

I’ve been hosting multiple projects…

I’ve been hosting multiple projects with Zomro for a few years now, and from a technical standpoint, they’ve been rock-solid. What really stands out is their support team—always fast, professional, and really go the extra mile. Honestly, it’s one of the main reasons I’ve stayed this long. That said, I did run into a frustrating issue recently with an abuse report that didn’t seem properly verified. My server was suspended without much investigation, and it felt unfair, especially since I’ve been a long-time client with a clean history. Still, overall, it’s a strong hosting service with top-tier support. Just hoping they review how they handle abuse claims going forward.

2025年3月28日
自発的なレビュー
5つ星のうち1の評価

Zomro.com will suspend your server…

Zomro.com will suspend your server after a false abuse claim. They don’t check if the abuse report is false or true. I have proof of tickets 1236454 & 1236453 in my zomro dashboard. I can send proof if anyone wants it. I was with MIKROVPS for 8 years and I was never suspended I think I need to go back to MIKROVPS.

2025年3月25日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

We value your feedback. In this case, we acted strictly within the Terms of Service, which you agreed to upon registration.

Reason for suspension:

• A confirmed phishing complaint was received regarding your server via tickets #1236454 / #1236453.
• In accordance with clauses 5.11 and 5.12 of our Public Offer, we are obligated to respond immediately to such incidents to ensure the security of users and the network.
• The service was temporarily blocked, and you were sent a notification with instructions to remove the violation.

You successfully removed the malicious pages.
We verified the issue — the violation was resolved, and the server was promptly unblocked. Downtime was limited to the period necessary to eliminate the threat.

Hosting phishing, malware, or any other illegal activities is strictly prohibited.

From our side:

• Legitimate projects continue to operate smoothly.
• The complaint handling process is transparent: we notify → allow time for resolution → restore service after the violation is removed.
• This approach protects the network and the reputation of all our clients.

Let me know if you'd like any adjustments!

5つ星のうち5の評価

Zomro on todella luotettava hosting-palvelu

Olen etsinyt pitkään laadukasta hosting-palvelua projekteilleni ja lopulta löysin Zomron. Olen todella iloinen, että valitsin juuri heidät. Palvelu on helppokäyttöinen, eikä palvelimien asetukset aiheuta mitään vaikeuksia. Kaikki toimii nopeasti ja vakaasti, ilman ongelmia. Erityisesti pidän siitä, että hinta vastaa täysin laatua.

2025年3月12日
5つ星のうち1の評価

Suspicion of fraud.

Please pay close attention to this message! The ZOMRO service engages in suspicious activities and does not inspire trust. They may suspend your server’s operation under a fabricated reason and potentially steal your files stored there. First, they will disrupt your work, and second, under this pretext, they may review your data and, for example, steal something. I strongly discourage dealing with these people. Trust more reputable services. Their support is terrible. Avoid doing business with this company!
Something else. Before suspending your server, you will not receive any notification about an issue or be informed that you need to take certain actions or simply respond. You will only receive a notification after they have already shut down your server, claiming it was because you didn’t respond. Draw your own conclusions about their service, and under no circumstances should you store anything valuable in their environment.

2025年1月8日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

Notifications regarding service issues are always sent with clear explanations unless they have been disabled in your personal cabinet. We take the security and privacy of our clients' data very seriously and adhere to strict ethical practices. Unauthorized access or suspensions on fabricated grounds are not part of our operations.

We operate under the laws of the Netherlands (TOS p. 8.1–8.2) and strictly follow our procedures (TOS p. 5.1–5.13) for any server suspension, including sending prior notifications with a clear reason. We do not engage in unauthorized data access, theft, or "fabricated" grounds for shutdowns. Unsubstantiated accusations may be viewed as defamatory, subject to legal recourse. If there are concerns, we recommend contacting support with specific evidence for prompt investigation.

5つ星のうち1の評価

They allow host illegal stuff

They did not replied to my abuse report - instance of image-based sexual abuse, where media shows me under the age of 18.
They allow the website owner to continue host videos of me showing me under age of 18.
It seems that this hosting is great for pedophiles.

They reply publicly that I should contact them so they can help. Don't believe whatever they will reply here. They did not helped me. I had suicide attempt because of them.

Fortunately, I am currently taking legal action with my lawyer.

2024年12月25日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

We sincerely regret that you have encountered such a situation. We strictly prohibit materials involving minors (TOS §5.1, §5.12), and in confirmed cases of violation, we block and remove the service (TOS §5.11). As we adhere to Dutch law (TOS §8.1–8.2), we cooperate with law enforcement agencies in cases involving illegal content.

Please resend the details (links, evidence) so we can assist more promptly. The matter is under a closed investigation, and in accordance with our confidentiality rules (TOS §6.1), we do not disclose details publicly.

5つ星のうち5の評価

The setup was quick

The setup was quick, the server is stable, and the speed of page loading is simply pleasing. I would especially like to mention the technical support - the guys helped with data migration and gave valuable advice on optimisation. The service is worth its money.

2024年12月9日
Zomro ロゴ

Zomro からの回答

Thank you for your review!
We’re thrilled to know our hosting is serving you well.

5つ星のうち5の評価

Впровадження рішень Zomro стало для нас…

Впровадження рішень Zomro стало для нас великим кроком уперед. Тепер наші проєкти працюють на стабільній платформі

2024年12月10日
Zomro ロゴ

Zomro からの回答

Дякуємо за відгук!
Ми раді, що наш хостинг відповідає вашим очікуванням.

5つ星のうち5の評価

Customer-oriented service.

I have been using a remote computer from Zomro for six months now. Any issues that arise are resolved promptly. The support team is friendly and efficient.

2024年12月16日
Zomro ロゴ

Zomro からの回答

Thank you for taking the time to share your experience!
We’re glad you’re enjoying reliable hosting with us.

5つ星のうち5の評価

I have been using shared hosting for my…

I have been using shared hosting for my website for a year now. The control panel is simple, and if necessary, tech support is always ready to help.

2024年12月16日
Zomro ロゴ

Zomro からの回答

We appreciate your kind words!
Your satisfaction with our hosting means the world to us.

5つ星のうち5の評価

Great VPS provider

I've been using zomro for almost 3.5 years and had no issues with it. Great and mainly fast 24/7 support, attractive and easy-to-start system make them the best company in the market (IMHO)

2024年12月15日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

Thank you for reviewing us!
We’re happy to hear you’re enjoying the hosting experience.

5つ星のうち5の評価

I’ve been using Zomro Hosting for…

I’ve been using Zomro Hosting for several months now, and I’m absolutely impressed with their service. From the very beginning, their platform was incredibly easy to navigate, and the setup process for my website was seamless.

What stands out the most is their customer support. Whenever I had a question or ran into an issue, their team responded quickly and provided clear, actionable solutions. It’s rare to find hosting providers that actually care about their customers, but Zomro delivers on this front.

Their uptime and speed are exceptional – I’ve experienced no downtime, and my website loads quickly even during high-traffic periods. The pricing is also very competitive for the value they provide, making them a great choice for both beginners and experienced users.

If you’re looking for reliable hosting with outstanding support, I highly recommend Zomro Hosting!

2024年12月15日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

Thank you for your review!
We’re glad our hosting services have met your needs.

5つ星のうち5の評価

Excellent Service with Competitive Pricing

The best hosting ever! I have been using since 2023. Zomro has a very track good leaving a good mark on the hosting provider industry just like Zorro leaving his mark. Highly recommended!

2024年12月15日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

We appreciate your feedback!
It’s wonderful to know you’re pleased with our hosting.

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