レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Olen etsinyt pitkään laadukasta hosting-palvelua projekteilleni ja lopulta löysin Zomron. Olen todella iloinen, että valitsin juuri heidät. Palvelu on helppokäyttöinen, eikä palvelimien asetukset aihe... もっと見る

5つ星のうち4の評価

Overall, I’m satisfied with Zomro’s services. I’ve been using their dedicated server for about a year now. The hosting is stable, with no major downtime, and the prices are quite competitive. However,... もっと見る

企業が回答しました

5つ星のうち5の評価

Хочу выразить благодарность за поддержку в отделе по работе с клиентами за быстрый и квалифицированный ответ. Необходимо было срочно удалить сервер и вернуть неиспользованные средства. Сотрудник отд... もっと見る

企業が回答しました

5つ星のうち3の評価

Zomro provides good servers at an affordable price, which was the main reason I chose them. But unfortunately, not everything is perfect. There were a few instances where the servers rebooted unexpect... もっと見る

企業が回答しました

企業情報

  1. ウェブ ホスティング サービス

当該企業による記述

Zomro.com is a reliable European hosting provider operating under LLC "Podaon". Our services span globally, offering Cloud VPS in the Netherlands and Poland, dedicated servers in the USA, Netherlands, shared hosting and domain registration to meet the diverse needs of our clients. Since 2014, ZOMRO has grown into an internationally trusted brand with operations extending across multiple countries. We proudly serve 305,000+ satisfied clients, delivering high-performance, scalable, and reliable hosting solutions that power their digital success! With over a decade of experience, ZOMRO combines cutting-edge technology with tailored solutions, ensuring stable performance and the flexibility to handle projects of any complexity. Experience excellence with ZOMRO, where innovation meets reliability!


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3.6

まあまあ

TrustScore 5段階評価の3.5

104件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.6

すべてのレビュー

(104)

過去12か月のレビュー数: 14件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service

Excellent service, servers for every taste, everything is stable.
I used to use only VPS, and for the last couple of years I've been renting physical servers.
I used to take a couple of sites, accidentally stumbled upon the opportunity to take and place everything in one place.
Support is always on the level when you have questions.

2024年12月13日
Zomro ロゴ

Zomro からの回答

Thank you for taking the time to review us!
We’re delighted to know you’re satisfied with our hosting services.

5つ星のうち1の評価

Dissatisfaction

I hired more than 15 servers with this company and the service is good.

However, this week, their system presented an error and did not deliver new hired servers after confirmed payment.

I contacted Zomro who refused to issue a refund.

Unfortunately, I will have to cancel all the hired servers and stop recommending them.

2024年12月6日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

Thank you for your feedback and we apologize for the inconvenience. We strive to provide a high level of service and would like to resolve this situation as soon as possible.
Unfortunately, we are unable to identify your account on the forum to verify details. Please contact our technical support with the details of your situation (e.g. order or payment number) at SUPPORT@ZOMRO.COM.
We are confident that we can quickly find a solution and help you in this situation.

5つ星のうち5の評価

Great provider with a nice price

I started using Zomro services in June 2023. Since then, I have been using Advanced SSD VDS. There are no particular complaints about the server's operation. I know how to configure them, so I contacted support very rarely and only when there were any problems. In total, there were 2 cases, one I solved myself, and one case was technical support. The rest of the time, the server works stably and I don't even need to connect to it. Support responds quite quickly, and general questions can also be asked in the chat on the website. I can safely recommend Zomro, because they have an adequate price, good services, and good support.

2024年6月13日
Zomro ロゴ

Zomro からの回答

Thanks for your kind words!
It’s always a pleasure to hear positive feedback about our hosting.

5つ星のうち5の評価

I am using their service and it is…

I am using their service and it is incredible. Vps is working perfectly during 3 months of usage

2024年12月12日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

Thank you for sharing your thoughts!
We’re glad you’re happy with our hosting solutions.

5つ星のうち5の評価

Fairest prices in the market

Fairest prices in the market. Almost zero downtime. Fantastic customer support. I would recommend this company 100%

2024年2月1日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

Thank you for your feedback!
We’re thrilled you’re enjoying our hosting services.

5つ星のうち5の評価

Ich arbeite nun schon das zweite Jahr…

Ich arbeite nun schon das zweite Jahr mit dedizierten Servern und sie sind noch nie ausgefallen. Die Zuverlässigkeit ist 100%!

2024年11月25日
Zomro ロゴ

Zomro からの回答

Hallo! Vielen Dank für Ihr Feedback und dafür, dass Sie sich seit zwei Jahren für unsere dedizierten Server entschieden haben. Es freut uns sehr, dass Sie mit der Zuverlässigkeit unserer Dienste zu 100 % zufrieden sind.
Wir schätzen Ihr Vertrauen und stehen Ihnen weiterhin jederzeit für Fragen oder Unterstützung zur Verfügung.

5つ星のうち1の評価

They block my server

They block my server, because of competitor abused report without evidence, i move my service, i will not recommend them,... worst experience

2024年11月10日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

Hello. Thank you for your feedback. We are very sorry that you have encountered these inconveniences.
Please note that, according to the Terms of Service Agreement, clause 5.11, we are obligated to respond to received complaints and provide the client with time to take necessary measures. If no action is taken to resolve the issue within 7 days of the server being suspended, we reserve the right to release or delete the server.
We value each of our clients and are always ready to help address any concerns. Please contact our support team so that we can discuss your case in detail and find the best solution.

5つ星のうち1の評価

Never a solution! Bunch of excuses from owner

My review is below.

This is a request to Zomro's team after all this issue: I'm officially requesting a refund of my money until 3 weeks ago, when the problem started. The client does not want anymore the server and is requesting a migration. Please advise how the process is and when I can expect it.

This is a response to Zomro's response: the issue I'm experiencing? Sure! 3 weeks without internet going online and offline every 3 hours. The support tells me, "Try now," and they do not even check that the VPS does NOT have internet. They are not even doing the basic thing! I'm still not able to use the server I paid! and I don't see a response or final solution after 3 weeks, so I'm looking for another VPS provider. What is the process for getting a prorated refund after paying for a full year in advance?

I'm ID 13216 (vm3501874). For the past month, I have been having issues, and NONE of them were resolved after more than 4 weeks! I created cases 1112410, 1109902, 1103923, 1016063, and I never got a final solution. All, excuses and silly messages that are just spam that waste other's time. Here is an example of the owner. NO SOLUTION UNTIL NOW. I'm starting a migration to another VPS. This is incredibly useless. Lack of commitment!!!! I'm furious because you are making me lose my money. Your lack of resolution causes that I have complains from my clients

Dear Customers,
At Zomro, we understand how important uninterrupted server performance is for you. On September 25-26, we experienced unforeseen network outages, and the entire Zomro team sincerely regrets any inconvenience caused.

As the owner and director of the company, I would like to personally assure you that we have taken all necessary measures to prevent such situations in the future and are continuously working to improve stability and speed.

We greatly appreciate your patience and trust. As compensation for the downtime, we are extending the duration of your services by an additional 3 days.

Our goal is to make your experience with us as smooth and beneficial as possible. If you have any questions, please don’t hesitate to contact our support team. We are always here to help!

Thank you for your understanding and cooperation. We value you as our customer and will do everything we can to ensure that our partnership remains strong and long-lasting.

Sincerely,
Denis Dunaievskyi
Owner and Director of Zomro.com

2024年9月30日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

Hello. Thank you for reaching out. We sincerely apologize for the frustration this has caused. After reviewing your cases and the situation regarding your VM3501874, we see that there was compensation provided due to previous downtimes.

Regarding the ticket numbers you mentioned:
1112410 and 1109902 were tickets we opened regarding compensation for the services.
1103923 was indeed created by you, and we are closely reviewing it and see that we helped you.
1016063 was created by us to manage a network change for your server.

To better assist you and expedite a resolution, could you please provide more details on the specific problems you are currently experiencing? Your input will help us ensure that we address them properly.
We are committed regaining your trust. Please feel free to reach out directly for further support.

5つ星のうち1の評価

Bad Hosting

For my expirience with this company : gives bad vps hosting ( laging , restarts,shut downs and etc. ) and if I upgraded to like 4GB ram ( extra fee ofcourse ) I only was connected to my vps once and other attemps were with some kind of errors to enter own vps server from them ( 20 attemps ) ! But from other VPS companys that i was using there were no problem at all only price but not so expensive.

2024年7月29日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

Hello, we sincerely apologize for the issues you’ve experienced with your VPS. Recent network challenges may have contributed to the issues you faced, but we’ve since resolved these and implemented measures to prevent future occurrences.

If you’re still having trouble accessing your server, please reach out to our support team, and we’ll work to resolve the issue as quickly as possible. We value your feedback and are committed to improving your experience with us.

5つ星のうち1の評価

Very bad hosting

Very bad hosting, goes down all the time. I bought a VPS (Cloud Exclusive| NL-2 #5060748 ), which once a day does not respond. I write to support, but there as always only apologies, and I what their apologies, my sites fell down.

2024年9月28日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

Hello. We thank you for your feedback and sincerely apologise for the inconvenience you experienced while working with your VPS.
We have promptly resolved this situation and are ensuring server stability now and in the future.
Please know that we take this matter seriously and value your business. If you continue to experience performance delays, please feel free to contact our support team and we will get to the bottom of the situation as soon as possible.
Thank you for your patience and understanding.

5つ星のうち2の評価

A lot of daily crushes and disconnects

A lot of daily crushes and disconnects. That's the only thing the services must avoid.

2024年9月26日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

Hello. We understand your frustration and sincerely apologize for the inconvenience caused by the recent service interruptions. The situation was extraordinary, caused by a partial network unavailability on the data center side. Our team addressed the issue with the highest priority, and technical maintenance has already been completed.

5つ星のうち4の評価

I will not say that they are good or bad

I will not say that they are good or bad
I have been a customer with them for about two years. Sometimes there is a delay in support requests and sometimes the response is quick
All problems are solved well and quickly
*But*
What I do not understand is that there are problems that are not diagnosed well and are not solved
I faced some problems and there are problems that lasted for a week between incorrect solutions and wrong answers from support and then someone comes to solve them radically (this means that some of them are not competent to work)
And there are some problems that support responds to > Checking on the situation.
And disappears for 24 and 48 hours and there is no response from them!
Support needs some speed and good solutions to problems

They are excused by the fact that their prices are not comparable to any other hosting. Their prices are very good

Update:
Most, if not all, technical support services are now paid, and the free support has unfortunately become very poor. There are no responses for 7 or 10 hours, and sometimes it takes a whole day for someone to reply. I hope the hosting management will reconsider these decisions because they are extremely bad.

2024年9月20日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

Hello. Thank you for your feedback and for being a loyal customer for the past two years. We sincerely appreciate you taking the time to share both the positive aspects of your experience as well as areas where we can improve.
We’re pleased to hear that the majority of your issues have been resolved quickly and to your satisfaction. However, we deeply regret that there have been instances where our support did not meet your expectations.
We take your concerns seriously and are continually working to improve the efficiency and expertise of our support team. We are implementing measures to ensure that all issues are addressed promptly, and our agents are better equipped to diagnose and resolve problems swiftly.
Rest assured that your feedback is being reviewed internally, and we will strive to prevent any delays or miscommunication in the future. Your satisfaction remains our top priority, and we want to ensure that your experience with us continues to improve.
If there’s anything specific you would like us to follow up on, or if you are currently facing an issue, please don’t hesitate to reach out to us directly.
Thank you once again for your honest feedback.

5つ星のうち1の評価

i will use your prodiced

i will use your prodiced

2024年9月20日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

Hello. Please clarify the details. Could you please write to our technical support so that we can help you.

5つ星のうち1の評価

Their vps sucks

I had problem with zomro vps server. I couldnt login into mql5.com in metatrader app, because vps blocks possibility. I writed to support but after one hour they block/delete my account lol. Highly not recommend. Just dissapoint...

2024年9月9日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

Hello. Thank you for sharing your experience with us, and we sincerely apologize for any inconvenience you've encountered. We strive to provide high-quality service to all our customers, and it's disappointing to hear that your experience did not meet your expectations.
Regarding the issue with logging into mql5.com in the MetaTrader app, we take such matters seriously. Our VPS servers are designed to support a wide range of applications, including MetaTrader, and it's uncommon for them to block access unless specific security measures are triggered. We would love to investigate this further to understand what went wrong and ensure it doesn’t happen again.
According to the offer rules, accounts may be temporarily blocked in case of suspicious activity or violation of the terms of use. This is a precautionary measure for the safety of all users.
We value your feedback, and it helps us improve. We are committed to making things right and hope to have the opportunity to serve you better in the future.
Thank you for bringing this to our attention.

5つ星のうち3の評価

servers at an affordable price

Zomro provides good servers at an affordable price, which was the main reason I chose them. But unfortunately, not everything is perfect. There were a few instances where the servers rebooted unexpectedly, causing some inconvenience. The support team does a decent job, but sometimes it took longer to resolve issues than I would have liked. Overall, it’s a decent hosting service, but there’s room for improvement.

2024年8月29日
Zomro ロゴ

Zomro からの回答

Hello. Our support team resolves issues as quickly as possible on a first-come, first-served basis and makes sure to help every customer. If you have any difficulties with the work, then be sure to contact us and we will help.

5つ星のうち4の評価

I’m satisfied with Zomro’s services

Overall, I’m satisfied with Zomro’s services. I’ve been using their dedicated server for about a year now. The hosting is stable, with no major downtime, and the prices are quite competitive. However, there’s one area that could use improvement—the response time to tickets during nighttime could be better. Otherwise, everything is at a high level, and I can recommend them!

2024年8月21日
Zomro ロゴ

Zomro からの回答

Hello. Thank you. Dedicated server is an excellent choice.

5つ星のうち4の評価

Непогано

Непогана хостингова компанія як для початку айті-кар'єри. Для роботи може бути.

2024年7月3日
Zomro ロゴ

Zomro からの回答

Добрий день. Дякуємо за відгук.

5つ星のうち5の評価

For working with trading platforms

For working with trading platforms, I chose a dedicated server from Zomro. Minimal latency and high speed are exactly what I need for my work.

2024年7月9日
Zomro ロゴ

Zomro からの回答

Hello. Thank you for the good evaluation of our services.

5つ星のうち1の評価

I'm having trouble accessing my account…

I'm having trouble accessing my account on Zomro. Both the "Forgot Password" and login functions seem to be malfunctioning. I've also tried reaching out to their support email but haven't received a response.

Could you please look into these issues? It's frustrating to be unable to access my account and not receive any support.

2024年6月21日
自発的なレビュー
Zomro ロゴ

Zomro からの回答

Hello. We regret that you are experiencing issues accessing your Zomro account. Your information regarding the malfunctioning "Forgot Password" and login functions has already been forwarded to our technical support team for immediate review.

Please note that possible reasons for access issues may include:
- Unverified email address
- Blocked account

To resolve these issues, please check if you received the email to confirm your email address and followed the instructions in it.
You can also contact our support team at support@zomro.com using the email address registered in our system, so we can quickly identify your account and assist you in resolving the problem.
Thank you for your patience and understanding. We will make every effort to resolve this issue as soon as possible.

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