Zonar レビュヌ 

272
•
TrustScore 5段階評䟡の4

3.8

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eithe... もっず芋る

5぀星のうち4の評䟡

I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... もっず芋る

5぀星のうち5の評䟡

Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... もっず芋る

5぀星のうち5の評䟡

Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... もっず芋る

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3.8

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TrustScore 5段階評䟡の4

272件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 16に回答しおいたす

通垞1カ月以䞊経っおから回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.8

すべおのレビュヌ

(272)

過去12か月のレビュヌ数: 24ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち2の評䟡

I would have preferred that some one


I would have preferred that some one walk me through how to use and answer my questions on how to view or see different reports

2024幎11月14日
Zonar ロゎ

Zonar からの回答

Hi czs@gshospice.net, we can set up a 1:1 training with you to walk through reports specifically. Someone will be in touch shortly!

Thanks,
GPST Support

5぀星のうち1の評䟡

They are not good to work with

They are not good to work with if your business is no longer running, we went out of business and are still obligated to pay for a couple more years, we asked for them to cancel service but they said they can’t even tho we are no longer in business, we are getting charged 55 a month just for them to keep service on, we do not owe for monitor camera or anything, highly do not recommend them at all

2023幎12月8日
自発的なレビュヌ
5぀星のうち4の評䟡


gps tracking device

I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next project/subject instead of waiting until the end of the sessions we don’t have enough time to take notes. She’ll give us maybe two more minutes at the end of the session for the slow typing person that’s it.
There’s a lot to learn and she really doesn’t give us much time before moving on !!!

2024幎9月27日
5぀星のうち5の評䟡

Productive Use of Time

Savannah did a great job during the webinar. She kept the pace flowing and provided a helpful overview of several menus/functions within their product. Looking forward to the next training session. Thank you!

2024幎9月24日
5぀星のうち5の評䟡

Wow - Janet Suarez is awesome!!!

Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to create a spreadsheet to go line by line and make sure our equipment was working correctly and got trouble tickets placed with the support team quickly. She figured out our billing and what equipment I need to return. Just a great experience after I was about to just give up. I chose 9.13 but she actually worked on all this for over a week with me.

2024幎9月13日
自発的なレビュヌ
5぀星のうち1の評䟡

I placed an order

I placed an order. I followed up the next day since I never received and email update about my order. I called 3 times, transferred to others, then told we will call you back. Never got a call back. I tried, this company didn't.

2024幎9月3日
自発的なレビュヌ
Zonar ロゎ

Zonar からの回答

Good afternoon Josh,

We really appreciate your response and would like to know more. We pride ourselves on customer service and responsiveness. Your experience is definitely not the experience we want for our customers and potential customers.
Our team is actively trying to contact you to make things right.
Upon the first review, it appears there were purchase requests made via e-commerce, but there was a typo in the email address provided. This address was slightly different than the one we received when you spoke with a live agent. We believe this is where the lines got crossed, but will need to investigate further.
We look forward to your business.
GPST Support Team

5぀星のうち5の評䟡

Prompt

Prompt, friendly, and reliable

2024幎8月2日
Zonar ロゎ

Zonar からの回答

Thanks Joel! The Team is here for you if you need anything. Thanks for the review of our products and people.

GPST Customer Experience Team

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