Zox has phenomenal customer service! When my package went missing in transit, I contacted them to let them know and within 24 hours they had responded kindly and shipped me a new order. Their bracelet... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
ZOX courtesy and efficiency are utmost when handling customer concerns. They provide fun products that are uplifting reminders that can been worn anywhere, anytime. I feel like they actually CARE. Tha... もっと見る
I had a problem reading the script on an old ZOX bracelet. While, they couldn’t fix the script or change it, they did offer another bracelet with a similar affirmation. They were incredibly responsive... もっと見る
Customer service is wonderful! Easy to fix things, and they get to the root of any issue! The bands are incredible, wish I could afford to purchase more (and I’m on a monthly plan just to get a ra... もっと見る
企業情報
当該企業による記述
Zox Are Exquisitely Curated, Incredibly Comfortable Works Of Art For Your Wrist. They're Part Of A Very Rare Set That's Individually Numbered And Never Reproduced. That's Right Friend, You Just Found It: Your New Favorite Wristband.
連絡先
7701 N FM 620, 78726, Austin, 米国
- (424) 644-3826
- bros@zox.co
- zox.la
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Let me start of by saying I love Zox
Let me start of by saying I love Zox! I ordered 8 bracelets right away and 2 of them where to big for my daughter. I emailed them for an exchange and they wrote me back within 24 hrs and said we refunded your money for the 2 bracelets and please keep the bracelets or give them to a friend. I thought that was really a great feature that they do. Great company and I would recommend them to all my friends and family!
Great customer service
Great customer service Zox informed me my parcel was lost in the mail as they hadn't received any updates and without hesitation issued a full refund! I will definitely be purchasing more products from Zox I love what they are doing and stand for as a company ❤️
Zox Bracelet
Product: 5/5 Bracelets are comfortable and the interactive bracelet work like advertised.
Customer Service: 5/5 I wasn't able to select my free gift for a $75+ purchase and Sarah rectified this quickly.
The customer care they reached out and…
The customer care they reached out and responded quickly to me and fixed the issues will recommend again and again
Excellent service!!!
Excellent service!!!
Great products.
I’ve just ordered a few more.
Door with customer service at one point and they were so helpful and friendly.
I already know I’ll be coming back in the future.
Great customer service and prompt…
Great customer service and prompt replies to my emails gave me confidence to order from them. Im currently waiting to receive my order and am so excited to try the watch bands out!
I’ve loved Zox for years
I’ve loved Zox for years! They are beautiful and inspiring!! Definitely worth checking out!
Without any hesitation
Without any hesitation, ZOX fulfilled every aspect of integrity and kindness.
If every company or business treated customers the way I have been treated, there would be no need for a complaint department.
They were wonderful and I have the highest regard for them!
Customer Service is great!
I ordered one bracelet then noticed 2 more I wanted. I emailed customer service and they immediately added them to my order. They have great variety and great messages.
Customer service stars
When my order went missing during shipment, Zox stepped up in a major way.
They made me feel heard and seen, empathized with my situation, and worked to not only rectify it, but to go beyond expectations. I would order again in a heartbeat!
Extremely helpful
I was looking for a watch band and couldn't find it in the band I needed. I sent an email and zox responded quickly. Asking which watch band i was interested in and when I responded zox sent me a link to order it.
I own several bracelets and watch…
I own several bracelets and watch bands, love the quality, the colors and messages. My latest package arrived damaged and was missing the band itself, zoxx sent a new one right away. Great customer service.
I love my Zox products
I love my Zox products. I have ordered many times over several years and the products are high quality. Recently had to utilize the customer service link and my concerns were managed quickly and efficiently.
An excellent company with a good…
An excellent company with a good product. I got my watch band as a gift for another person and they have worn it everyday with no issue.
I placed my order for watch bands and…
I placed my order for watch bands and bracelets. When my order came in the first time, pkg was split open, empty.. I contacted ZOX customer service, showed pictures and they immediately resent order. The Second order was lost in transit.. Contacted ZOX again and again, they sent out my order. I was amazed how understanding they were and how quickly they sent my order out again. Yes, 3 is the magic number and so worth my trust and the wait for these awsome products! Thank you ZOX and I will be ordering more!-SandyLindsey
Incredible customer, fantastic product
Incredible customer service help. Fantastic products and fast delivery. Can’t thank them enough for the personal touches they gave to me!
I have ordered twice from Zox and both…
I have ordered twice from Zox and both orders were/are late. I ordered on Jan 18, shipped on Jan 20 and still haven’t received it. Last update it was in Katy, Texas. Nothing after that. Very frustrating.

ZOX からの回答
This company has been amazing.
This company has been amazing. Just placed my second order within a week. The bracelets are wonderful. I just love them.
ZOX Customer service = GOAT!
I had accidentally sent an order to my previous address, but customer service really is the GOAT for not only getting my order to my current address…they gave me an online gift card to assist me! Thanks ZOX for helping a loyal customer out!
Trustpilot エクスペリエンス
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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