Zox has phenomenal customer service! When my package went missing in transit, I contacted them to let them know and within 24 hours they had responded kindly and shipped me a new order. Their bracelet... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
ZOX courtesy and efficiency are utmost when handling customer concerns. They provide fun products that are uplifting reminders that can been worn anywhere, anytime. I feel like they actually CARE. Tha... もっと見る
I had a problem reading the script on an old ZOX bracelet. While, they couldn’t fix the script or change it, they did offer another bracelet with a similar affirmation. They were incredibly responsive... もっと見る
Easy to order, the only bit I found a little tricky was using Shop and ClearPay, but that's probably more my user ability than a reflection on the companies. I haven't received the product yet but whe... もっと見る
企業情報
当該企業による記述
Zox Are Exquisitely Curated, Incredibly Comfortable Works Of Art For Your Wrist. They're Part Of A Very Rare Set That's Individually Numbered And Never Reproduced. That's Right Friend, You Just Found It: Your New Favorite Wristband.
連絡先
7701 N FM 620, 78726, Austin, 米国
- (424) 644-3826
- bros@zox.co
- zox.la
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Best customer service I’ve ever had
Best customer service I’ve ever had. Love all the products and the idea behind them.
Great products
Great products, price, and customer service. I have been getting these for years and love them.
Satisfied
I placed an order and the mail carrier lost my package. I contacted customer service and they resolved the issue quickly. I will order again.
I am a lifelong customer of Zox!
Zox has phenomenal customer service! When my package went missing in transit, I contacted them to let them know and within 24 hours they had responded kindly and shipped me a new order. Their bracelets are of good quality, and I just love the uplifting messages I get when I tap my phone to the chip in the bracelets. I’ve been going through a rough time here recently, and these messages are a good reminder that I am worthy of love and compassion. Between that and their customer service, I am a lifelong customer!
Excellent customer service
Excellent customer service! High quality, uplifting products! Such an amazing company to do business with.
Fantastic service
I had a problem reading the script on an old ZOX bracelet. While, they couldn’t fix the script or change it, they did offer another bracelet with a similar affirmation. They were incredibly responsive and I felt heard. ALL customer service departments should be like this!
Easy to order
Easy to order, the only bit I found a little tricky was using Shop and ClearPay, but that's probably more my user ability than a reflection on the companies. I haven't received the product yet but when I asked with regards to tracking my order, they couldn't do enough. Very impressed. Will use again.
I received a package the bag was ripped…
I received a package the bag was ripped and empty but I did not expect them to replace bracelets it was not ZOX's fault this happened but they did replace them which I feel bad about because it was not their fault. I love their wrist hugs they get me through life stuff
The connector on my watch band broke
The connector on my watch band broke, and I found the customer service to be exceptional. Their response was prompt and their team was amazing with solutionsto fix the issue.
ZOX courtesy and efficiency are utmost…
ZOX courtesy and efficiency are utmost when handling customer concerns. They provide fun products that are uplifting reminders that can been worn anywhere, anytime. I feel like they actually CARE. That’s most impressive. God bless Zox!
Answering me immediately
They got back to me the same day. I feel like Zox puts their customers first.
Customer Service was excellent My…
Customer Service was excellent My Bracelet All Dogs ❤️❤️❤️🐾🐾❤️❤️❤️ Go To Heaven is Absolutely Adorable ❤️❤️❤️❤️ And I Definitely Be Purchasing From Them Again 😀
The Company responded quickly to a simple shipping question.
The Company responded quickly to my query. The products are amazing, environmentally created, and touches on all aspects of Life for a constant reminder.
My first purchase was the Caring Hearts bracelet - Red, White and Blue celebrating Fire, EMS, and Law enforcement, of which I served my Communities.
Fantastic customer service
Fantastic customer service, company ethos and products. Love the growth and progression of this business and how they value their customers. I recently made an error in my order and it was resolved quickly and efficiently using clear communication and guidance, whilst being very thorough. Highly recommend this company and their products.
Excellent customer service
Excellent customer service, quick response and handled my issue swiftly! Love the bracelet!
Ordered a couple times now from Zox
Ordered a couple times now from Zox. Really enjoying their bracelet selection despite being hesitant at first. Their customer service when contacted is excellent aswell - fast and friendly replies with quick resolutions. Thank you so much!
Trustpilot エクスペリエンス
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他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
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