My order for polycarbonate molds was processed and shipped out promptly and received in good order. Always the best customer service. Thank you!
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I have been buying Canada Cacao Company's cocoa mass, nibs, cocoa butter, molds, melter and books since I started my keto fine chocolate business in 2020. Their cocoa is superior. Their service is exc... もっと見る
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My daughter can't eat candian flour, shr can eat everything in france so I decided to start making our own bread, this flour has been the best out of 5 other flours I've tried! I'll be ordering more,... もっと見る
企業が回答しました
Thank you for your service, my kid loves the diaper cream I make with cocoa for his sensitive skin. Buying a bulk order just makes sence. My ears also get a break from the complaints daddy... もっと見る
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企業情報
当該企業による記述
Zucchero Canada, a division of Canada Cacao Company, opens doors to a realm of culinary joy. Discover the finest Venezuelan & Peruvian cocoa beans, chocolate molds, and baking supplies. We cater to chocolate lovers, pastry artisans, and home cooks. Our online store offers seamless access to premier pastry tools, fueling your culinary passion and illuminating your creations. Explore curated premium products, including Mol D art, CW, Pavoni Italia, FBM, and Martellato. Elevate your art with Bagatelle French flour and Venezuelan cocoa butter, all conveniently in one place. Proudly Canadian and Women-Owned, Zucchero Canada embodies culinary excellence and innovation. Your journey to culinary mastery begins with us!
連絡先
Aspen Hills Green SW, T3H 0H6, Calgary, カナダ
- 4037142751
- sales@zuccherocanada.ca
- zuccherocanada.ca
4.7
優良
126件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The Best Customer Service
My order for polycarbonate molds was processed and shipped out promptly and received in good order. Always the best customer service. Thank you!
2026年4月1日
Bon service
Bon service et rapide, j ai pas le temps d essayer le produits, ca va aller a plutard, merci
2026年4月1日
Arrived quickly
Arrived quickly. Same wonderful product. We are so happy we found your flour!
2026年4月2日
The ordering is easy and I received the…
The ordering is easy and I received the shipping on time and the packing looks solid.
2026年4月2日
Service from Zucchero was great
Service from Zucchero was great. I bought the 4.5kg Premier Tilting Melanger and the Meltinchoc digital tempering device. Shipping was quick.
2026年3月23日
Great product all around.
Great product all around.
Especialy for pineal gland decalcification
2026年3月23日
Zucchero Canada からの回答
Thank you for your feedback—we’re really glad you’re enjoying the product!
We appreciate you taking the time to share your experience 😊
Superior Cacao. Excellent Service.
I have been buying Canada Cacao Company's cocoa mass, nibs, cocoa butter, molds, melter and books since I started my keto fine chocolate business in 2020. Their cocoa is superior. Their service is excellent. I like that they are directly connected to the cacao farmers in their home country of Venezuela.
2026年3月23日
Zucchero Canada からの回答
Thank you so much for your continued trust and support—it truly means a lot to us. We really appreciate you as a valued customer and are grateful to be part of your journey since the beginning.
We’re proud to stay closely connected with cacao producers in Venezuela and bring that quality directly to you 
Thank you again—we’re always here for you 😊
Super service, great products.
Zucchero carries a product that is hard to find in Canada. The price is reasonable and the shipping is super fast!
Thanks! I'll be back!
2026年3月16日
Zucchero Canada からの回答
Thank you so much for your kind words! We’re really glad you found what you were looking for and that everything met your expectations.
We look forward to having you back 😊
Zucchero Canada からの回答
Thank you so much for your feedback! We’re really glad you’re happy with the product and the fast delivery.
We truly appreciate your support 😊
Happy with my experience. Will order again.
Great products with no shipping hassles. Would recommend!
2026年2月23日
Zucchero Canada からの回答
Hi Tina,
Thank you so much for your kind feedback! We’re really happy to hear you had a smooth experience and enjoyed the products.
We truly appreciate the recommendation and look forward to your next order 😊
Very satisfied with my experience with…
Very satisfied with my experience with Zucchero. The order was processed and delivered very fast.
2026年3月9日
Zucchero Canada からの回答
Thank you so much for your kind feedback! We’re very happy to hear you had a great experience and that your order arrived quickly.
We truly appreciate your support 😊
Very good service and products quality
Very good service and products quality! Would buy again if anything please improve shipping process.
2026年2月27日
Zucchero Canada からの回答
Hi Meng Kwong,
Thank you for your feedback—we’re really glad you’re happy with the product quality and service!
We also appreciate your note about the shipping process and will definitely look into improving it. Hope to serve you again soon 😊
Exactly what we need
My daughter can't eat candian flour, shr can eat everything in france so I decided to start making our own bread, this flour has been the best out of 5 other flours I've tried! I'll be ordering more, thankyou!
2026年2月9日
Zucchero Canada からの回答
Hi Colleen,
Thank you so much for sharing this — it truly means a lot to us. 🤍
We’re so happy to hear that this flour has worked well for your daughter. Finding the right flour can make such a difference, especially when sensitivities are involved. Many of our customers choose French flour for its quality, milling standards, and digestibility, so it’s wonderful to know it’s helping your family, too.
There’s nothing more special than homemade bread made with care — your daughter is lucky to have you! 🥖✨
We’ll be here whenever you’re ready to order more. Thank you again for trusting Zucchero Canada!
Used this for the yyc hit chocolate…
Used this for the yyc hit chocolate fest with get success
2026年2月1日
Zucchero Canada からの回答
Hi Jessica,
That’s amazing to hear — congratulations on your success at YYC Hot Chocolate Fest! ☕🍫
We’re so proud that you used our product for the event and that it helped you achieve great results. Being part of our customers’ creations — especially at local events in Calgary — truly means the world to us.
Thank you for trusting Zucchero Canada, and we can’t wait to support your next delicious project!
It was a wonderful experience with…
It was a wonderful experience with Zucchero! Great communication with the team, very quick shipping and the chocolate molds are of great quality! I can’t say enough about how the Zucchero team was very helpful and supportive! Thanks for the wonderful experience. Definitely, I will
Be a regular customer!
2026年2月11日
Zucchero Canada からの回答
Hi Nour, Wow — thank you so much for your kind words! 🤍
It truly means a lot to our entire team to hear that you had a wonderful experience with Zucchero. We work hard to provide clear communication, fast shipping, and premium-quality chocolate molds, so knowing that this made a difference for you is incredibly rewarding.
Your support and trust in us motivate us to keep improving every day. We’re so happy to have you as part of the Zucchero family — and we look forward to serving you again very soon!
Thank you again for choosing Zucchero.
Warmly,
The Zucchero Canada Team 🍫
Zucchero Canada からの回答
Hi Lilach, Thank you so much! 🤍
We’re so happy you had a great experience with us. We truly appreciate your support and look forward to serving you again soon! 🍫
Very professional
Very professional
Kept me informed at each step of getting my order and even credited me due to a stock shortage before the order was shipped. Great service.
2026年1月28日
Zucchero Canada からの回答
Hi Alan,
Thank you so much for your kind review! It truly means a lot to us.
We’re really happy to hear you felt well informed throughout the process — transparency and care are very important to us.
Thank you for trusting us and for choosing Zucchero Canada. We’ll be here anytime you need us!
Poor Expensive Shipping!
Poor Expensive Shipping!
I would prefer to choose my Shipping Options !
I paid a lot to have Purolator make me drive 2 hours both ways to pick up my chocolate mould.
Fed Ex delivers to my door!
Never Again!
2026年1月19日
Zucchero Canada からの回答
Hi Kelly,
We’re truly sorry for your experience and understand how frustrating that must have been.
We work with multiple carriers and always choose the best available option for each area based on reliability and delivery times. That said, we have also received complaints from different carriers, including UPS and FedEx. Unfortunately, delivery handling and pickup requirements are not something we can control 100%.
That said, we really appreciate your feedback. For future orders, you are welcome to leave a note at checkout requesting FedEx as your preferred carrier, and we will do our best to accommodate your request whenever possible.
Thank you for bringing this to our attention — your feedback helps us improve!
— Zucchero Canada
I purchased it from Japan
I purchased it from Japan, and I was relieved to receive so many emails detailing the delivery process and the current location of my package. I was also impressed that it arrived so quickly.
2026年2月2日
Zucchero Canada からの回答
Hi Mariko,
Thank you so much for your kind words! We’re really glad to hear that the updates gave you peace of mind, especially with an international order from Japan. Keeping our customers informed every step of the way is very important to us.
We’re also happy it arrived quickly! Thank you for trusting us and for choosing Zucchero Canada — we truly appreciate it ;)
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