Please stop sending me these, I keep rating your company, it will always be 5 stars, im really done filling this out, if I don't fill it out uou send it again and again, or your computer does, i will... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Thank you for your service, my kid loves the diaper cream I make with cocoa for his sensitive skin. Buying a bulk order just makes sence. My ears also get a break from the complaints daddy... もっと見る
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I have been buying Canada Cacao Company's cocoa mass, nibs, cocoa butter, molds, melter and books since I started my keto fine chocolate business in 2020. Their cocoa is superior. Their service is exc... もっと見る
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The experience was good, though I wasn't happy with the addition of an insurance charge that I didn't get a choice about having. Or the repeated request for my review. I know it helps your busines... もっと見る
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企業情報
当該企業による記述
Zucchero Canada, a division of Canada Cacao Company, opens doors to a realm of culinary joy. Discover the finest Venezuelan & Peruvian cocoa beans, chocolate molds, and baking supplies. We cater to chocolate lovers, pastry artisans, and home cooks. Our online store offers seamless access to premier pastry tools, fueling your culinary passion and illuminating your creations. Explore curated premium products, including Mol D art, CW, Pavoni Italia, FBM, and Martellato. Elevate your art with Bagatelle French flour and Venezuelan cocoa butter, all conveniently in one place. Proudly Canadian and Women-Owned, Zucchero Canada embodies culinary excellence and innovation. Your journey to culinary mastery begins with us!
連絡先
Aspen Hills Green SW, T3H 0H6, Calgary, カナダ
- 4037142751
- sales@zuccherocanada.ca
- zuccherocanada.ca
4.7
優良
148件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
amazing I love the service
2025年5月12日
Zucchero Canada からの回答
Hi Indra, Thank you so much!
We’re thrilled to hear you loved the service — it’s what we work hard for every day. We truly appreciate your support!
Great selection of products
Great selection of products, and shipping arrived very fast! Highly recommend!
2025年5月8日
Zucchero Canada からの回答
Hi Marina, Thank you for the wonderful review!
We’re so glad you enjoyed our product selection and fast shipping. Your recommendation means a lot to us — thank you for choosing Zucchero Canada!
Zucchero Canada からの回答
Hi Tuan, Thank you for your kind words!
We’re happy to hear you were pleased with the fast shipping and product quality. We look forward to serving you again!
Great communications
Great communications, fast turnaround time.. and very considerate company....
2025年3月4日
Zucchero Canada からの回答
Hi Darryl! Thank you so much for your thoughtful review!
We’re glad you appreciated our communication, quick turnaround, and care. It’s always our goal to provide a considerate and smooth experience from start to finish!
Zucchero Canada からの回答
Hi Laura, Thank you for your amazing feedback!
We’re so happy to hear you enjoyed our customer service, products, and pricing. Your support means a lot to us!
Zucchero Canada からの回答
Hi Robert, Thank you so much for the recommendation!
We’re thrilled you’re happy with our products and service. It means a lot to have your trust and support!
Zucchero Canada からの回答
Hola Lina, ¡Muchas gracias por tu comentario!
Nos alegra saber que tu experiencia con nuestro equipo fue positiva. Siempre nos esforzamos por brindar un trato amable y cercano a cada cliente. ¡Gracias por confiar en Zucchero Canada!
Zucchero Canada からの回答
Thank you for your kind words! We're glad you appreciate the fast shipping and secure packaging. Happy baking! 😊🍫
Just a note that delivery is through…
Just a note that delivery is through Canada Post, and they will drop a card in your mailbox. Delivery is NOT to your door
2025年1月30日
Zucchero Canada からの回答
Thank you for your feedback! Canada Post handles some of our deliveries, particularly to remote areas or PO boxes. We always request door-to-door service, but Canada Post occasionally leaves a pickup notice instead. We apologize for any inconvenience this may cause and appreciate your understanding. If you need any assistance, please don’t hesitate to reach out!
Great product
good service, good product. I would like to see 25lb of beans, I enjoy bulk savings.
2025年1月16日
Zucchero Canada からの回答
Hi Nathan,
Thank you for your feedback! We’re glad to hear you’re happy with our customer service—your satisfaction is our priority. We also appreciate your suggestion regarding the padding material, and we’ll make sure to pass this along to our team for future improvements.
If there’s anything else we can assist you with, please don’t hesitate to reach out!
Best!
Impeccable service
Impeccable service. Questions answered promptly. I received my items promptly.
2025年1月30日
Zucchero Canada からの回答
Thank you for your kind words! We're happy you had a great experience. Let us know if you need anything else!
Don’t believe the shipping timelines
Your website states orders ship next day if placed Monday to Thursday, with an estimated delivery date of 2 to 5 business days.
I ordered products that were in stock on January 16 at 2:38 pm (a Thursday). The order did not ship until January 22. I received the order January 27 (7 business days for delivery). However, I did receive the items I ordered.
2025年1月16日
Zucchero Canada からの回答
Hi Simone,
Thank you for sharing your feedback. We sincerely apologize for the delay you experienced with your order.
We want to clarify that your order, placed on January 16, was prepared and ready for pickup the very next day as per our standard timeline. However, the carrier did not collect the package until Tuesday, January 21, which unfortunately delayed the delivery process.
We’re glad to hear you received the correct items and appreciate your patience. While we do our best to work with reliable carriers, we will review this situation with them to help avoid similar delays in the future.
If there’s anything further we can do to assist or make this right. Please don’t hesitate to contact our customer service team.
Thank you for your understanding and for giving us the opportunity to serve you ;)
Best regards,
Sales Team
Zucchero Canada からの回答
Thanks!
I am very happy.
Got my items quickly and in good order, no issues, what could anyone ask for?
2024年12月19日
Zucchero Canada からの回答
Thank you!
amazing Molds wondefful
2024年12月4日
Zucchero Canada からの回答
Hi Nisrine, Thank you so much!
We’re thrilled to hear you loved the molds — your support means a lot to us. Can’t wait to see what you create with them!
Very good service.
2024年12月13日
Zucchero Canada からの回答
Hi Lucero, Thank you for your kind words!
We’re glad you had a great experience with our service. Your support is truly appreciated!
I did purchase a item that wasn’t…
I did purchase a item that wasn’t available anymore (8 dec) and it took until the 12 dec before I’ve got a email saying that
I would love to have another item but now it’s to late before Xmass and I would appreciate if I had more options from your company
Thanks
2024年12月9日
Zucchero Canada からの回答
Hi Michel,
Thank you for your message. We sincerely apologize for the inconvenience caused by the unavailable item you purchased. We understand how disappointing this must have been, especially during the holiday season.
Please note that we have already processed your refund. We truly appreciate your patience and understanding. In the future, we hope to offer you a better experience with more available options.
Please don’t hesitate to reach out if we can assist you with anything else.
Kind regards,
Kati
Always attentive to take care of the…
Always attentive to take care of the purchase orders, and flexible to complete the delivery...
2024年12月4日
Zucchero Canada からの回答
Thank you very much!
Love the molds
Love the molds, they are high quality and will make a huge difference on getting to the next level on baking.
2024年11月23日
Zucchero Canada からの回答
Thank you!
Zucchero Canada からの回答
Thank you very much!
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