The superb Kwikfit mobile repair business model is in jeopardy!

Poor equipment dependability in the trucks frustrates the client, the fitter, and I presume, the dispatcher. It also puts the personnel in an invidious position of having to tell porkies to the customer, which obviously damages trust. I have experienced a 100% failure rate. What really kills? The problems are easily solved!!

This is the bad, but what about the good?

Staff are very well trained in customer care.

The two fitters have been pleasant, also the guys at the Service Centre, Customer Services, and the big boss who acceded, no quibbles, to my request for credit.