Amazing service! I bought a Hepburn sofa from Old Boot 3 years ago, and absolutely love it. After moving house this week, I discovered that the removal men had taken the feet off the sofa. Despite searching through our big pile of belongings, I couldn't find the feet anywhere. So, we were left with a sofa without feet & nothing comfy to sit on. I called Old Boot to see if I could buy a new set of feet, and to my surprise they are posting four new feet to me free of charge! If that's not amazing customer service, I don't know what is. They've absolutely made my day.