The engineers were great, Very professional and carried the work out to a high standard. However what wasn’t so great was that I had to wait 1week for my repair could be carried out ( my washer needed a new drum),and that’s not good when you have to keep taking it to relatives to get your washing done. I understand that the drivers are limited to what spare parts they can keep on their van but to have to wait a week was very inconvenient and unacceptable.