Terrible customer service and rip off delivery. I made an order on Friday for next day delivery which cost me £5.99. Item not delivered until Monday. I made a complaint due to next day delivery not being met even though I had paid extra for this. ASOS said they cant guarantee it and never refunded me. Basically told me tough luck. Other companies have always refunded me if they dould not meet the next day delivery time. ASOS you have lost a customer through your rip off fees and bad attitude to your customers