ShedsFirst のレビュー


5つ星のうち1の評価

I clicked on a local shed producer and…

I clicked on a local shed producer and was re directed to Sheds first. I ordered the product that I required and gave the delivery date and paid no problem, delivery day arrived and the shed was delivered in the time slot that I was given.So far so good but hang on a minute this delivery was from a different company to the one I was supposed to be receiving it from.
The company ( Fenland Timber)I had wanted the shed from is in the next village and have a good reputation ,the company that supplied the shed (Shire Garden Buildings)are renowned for poor quality.
The quality of the wood was poor( warped,full of filler and knot holes you could put your fingers through).when we got the sides and in place we discovered that one was 70mm short and one side was lower in height than the others . The doors were flimsy with only 3 horizontal bars (no cross braces) even the door bolt was bent All in all a very poor quality product. If it wasn’t for the fact I had treated the floor I would have returned it An explanation as to why I ordered from one company and was supplied by another would be welcomed

2019年8月29日
自発的なレビュー

ShedsFirst からの回答

Hello,

We advertise as Shedsfirst.co.uk, we have no affiliation with with 'Fenland Timber' - I'm sorry you ordered from the wrong place.

Shire garden building are our delivery and manufacturing team and we advertise and list their products on our website. If you have any problems with your order please email our customer service team on help@shedsfirst.co.uk with some images of the product, we can then send some replacements and resolve the issues you have with the product received.

Please accept my apology for the inconvenience caused.

Kind Regards
Shedsfirst team