I ordered an Acer "bloodgood" 7.5l. Under the current circumstances, I would have loved to have seen the product before purchase, so I was not sure what to expect ordering online. The plant arrived in a simple sturdy card board box, the base secured in plastic liner and the foliage supported by brown paper. The plant was in fantastic condition (better than I had previously seen in centres) and I was pleased with delivery (approx 4 working days). I would happily purchase from Charella Gardens again.