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I shop on line with Chemist direct.com…

I shop on line with Chemist direct.com They USE Global -e When they process and order Global E pick a courier in my case DHI MY order was placed on 12 June. As my order was sent via airmail I should have received on the 16th a tracking number with DHL they are good and that is the one that Global-e. I finally received the tracking number fro Chem Direct on 18 June. MY package is at an Airport in The Midlands. I was told today by Chem direct that I may never receive it . Of course n accordance with Internet policies they would refund me but not until at least 30 days. I was told that Packages are scanned at the airport but if no one scans them a second or third time they could go anywhere. IN 3 orders overt he last few years. It happened to me. In one case on the 40th day a package was at my post office keeping in mind this was to be a door to door delivery. That package was Mailed to SPain From Germany and order I made from the UK. DO NOT USE GLOBAL -e EVER

2020年6月19日
自発的なレビュー

Global-e からの回答

Jerome,

We’re so sorry to hear that you have experienced problems with your order.
The customer service team is looking into what happened and will be in contact with you shortly.

Kind Regards,
Global-e