Dear Mike,

Thank you for letting us know our agent offered you a good service experience. We are always happy to welcome feed back. As you mentioned the specific agent that assisted you they will be entered into our employee of the month draw. We have also informed the team leader of that department of your review to ensure the agent knows you took the time to review them.

As you have added a 5 star review to recommend our service we would like to offer you the opportunity to recommend a friend, if they sign up with us we will credit your account with £20 to say thank you.

Many Thanks
Pop Telecom.