I placed an order now more than five weeks ago and was told that part of it was out of stock. I've waited and waited and waited. There is no way of getting in touch with this company, every email address they use just bounces replies which is really not good enough, it demonstrates customer contempt.

Strangely the outstanding items are in stock on the website and I'm waiting for them so I ask myself, are they deliberately listing out of stock items on their website with an intention to deceive people into ordering them or are they just careless and dilatory when it comes to fulfilling orders.

Neither demonstrates anything good about this company which would appear to have its reviews provided by a review factory, you just don't get so many five star ones without paying for them when the reality of service on the ground is rather different.

And no, I'm not going to log into my account, publish and email address that works if you want to hear from me and I guarantee you will and you won't like what you hear.

Edit following the response from Exante:

There is no message in my account and how could there be? You don't have my ID and I specifically INSTRUCTED you to provide a contact email address here which you FAILED to do.

I've just put a block on any further payment to Exante with my credit card company so even when and if they get round to trying to dispatch my way out of date order, they won't be able to.