Dear [Mr Brett Mitchell]

It sounds like you have not received the item that you ordered, and the company is not responding to your emails. This is not acceptable and it appears that you have been scammed. We recommend that you contact the company directly to try and resolve the issue, and if that fails, contact your payment provider (if you used one) and/or your local consumer protection agency to see if they can provide any help.

Best Regards,

satnavconnect