My car was involved in a collision whilst parked over two weeks ago, this is Motability car and RSA tell me that they have contacted this company to arrange for my vehicle to be collected and repaired and they would contact me to tell me when this would happen, after one week I contacted RSA for an update and they are telling me to contact Motor Repair Network to arrange a date.
After numerous lengthy calls without getting an answer I went back to RSA and they have told me they have left a message with this company to contact me and to-date - NOTHING
I have tried phoning them again with no response and on speaking to RSA again they are more or less telling ME to keep trying as they are very busy and will contact me at some point.
Pity I can't leave a score less than 1 star perhaps Trustpilot should look at MINUS scores for abysmal service like this.