Motor Repair Network のレビュー


5つ星のうち1の評価

Atrocious Service on 15 March 2023…

I last wrote a review on 15 March 2023 regarding the lack of response to an accident on 27 February 2023 whilst the car was parked on the road outside the house, it is now 5 June 2023 and the car is still parked in the same spot when damaged.

Motor Repair Network (MRN) have still not made contact to arrange the repair, I have tried numerous times to phone MRN but as usual they don't answer the phone, I did manage to communicate with them on Messenger and after discussing my complaint they advised me to phone them Eh!so I said again your company does not answer the phone, Oh! I will ask them to phone you - IT HAS STILL NOT HAPPENED - As this is a Motability car I spoke to them and although sympathetic all they could do was speak to RSA the insurance company and I was on hold when this conversation took place then I was transferred through to RSA and they gave me the old Mantra about the difficulty getting car parts from abroad but they found it difficult to explain to me about how they can order parts when no one from MRN has inspected the car to see what parts are needed. Come September RSA will no longer be the insurance company for Motability.
So it is now over 3 months since the accident and the car has not moved and also has a flat battery.
Looking forward to the Party if the car ever gets repaired.

2023年6月5日
自発的なレビュー