Over the last few years I have used Carmarthen Cameras for a number of purchases and always get first class service and advice. Most recent dealings have been with Nikita and Tim, both of whom are friendly, helpful and professional. Recently purchased a new camera and handgrip bit found the grip not to my liking. Emailed to request return on day one, sent item on day two, refunded on day three (thanks Lesley). The measure of good customer service is how you get treated if you have a problem and this company does it superbly. Thanks