The flowers are nice but you did not…
The flowers are nice but you did not deliver the chocolates for my wife’s anniversary. I have not mentioned them to her, but will not be using your service again unless I receive apology and recompense.
2023年8月26日
Flower Station からの回答
Dear Mr. Clark,
We are very sorry that your chocolates didn't arrive and profusely apologize for the inconvenience.
There must have been a mix up in the loading bay and we have taken actions to prevent it from happening again.
On behalf of the entire Flower Station Team, I extend our apologies and confirm that you have been refunded for the missing item.
If there is anything else we can do for you, please do not hesitate to contact our Team at info@flowerstation.co.uk
Best regards,
Sally