Sent an item via eBay using Packlink, assumed as linked with eBay that Packlink would be a good company, they managed to destroy the item that was posted including breaking two metal rods in half! I have followed their claims process to the letter and am still waiting for compensation, they seem to do anything at all to avoid paying out! How the delivery guy even managed to cause that sort of damage is unbelievable, he must have driven over the parcel to have caused that much damage!