I have renewed my Home care agreement for another year, I was surprised that my annual charge has been reduced by £3.85 for the year, yes, £3.85 for the year 😄 still a reduction is better than an increase I am just hoping when it comes to my annual Boiler service that it is carried out on the day agreed and if not (again) I don't be subjected to a load of LIES from the call centre staff telling my why they were unable to carry out the agreed visit when I know perfectly well that they are spouting lies.