Lovely dress and amazing customer service
The dress I received was faulty but I am impressed how quickly they resolved this issue. They always responded to my email promptly and politely which made me feel like I was looked after very well throughout the process. The replacement was perfect and was much better quality.
Outstanding customer service which you never get in the UK nowadays. Thank you to Jack and the team, I will be surely shopping with you again.
The Seamstress of Bloomsbury からの回答
Hi there, thank you for your review.
We're pleased to hear that you're impressed with the design but we're sorry to hear that the quality isn't up to our usual standard. Please do reach out to us and we can certainly provide extra buttons free of charge or provide a replacement dress if you can include some images of any loose seams so we can assess.
Thank you in advance and apologies for any inconvenience caused.