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5つ星のうち1の評価

Bagless deliveries don't work

Some time back as a 'virtue signal' Waitrose on line stopped delivering in bags, instead, a driver arrives with crates which are emptied at your door step, how very inconvenient for most. If they wanted to remove plastic bags, surely they could have simply replaced them with paper like good businesses have done but no, at Waitrose these days it's all about more profits and they couldn't charge for paper bags but gave people no choice to pay for plastic ones.

I stopped using them after one of these deliveries and it's never again for me.

Yesterday however, I was leaving home while two of my elderly (aged 85+) neighbours were have a 'bagless delivery'. The driver was emptying the crates at their front door and tipping the contents onto the floor while my neighbours looked on in horror. I stopped to watch and when empty, the driver picked up the crates, returned to his van and drove off.

My neighbours were left looking at all this produce on the floor so I approached and asked if they needed a hand. They were very grateful because they didn't think either of them could repeatedly bend and pick up the items now on their floor. I did it gladly to help out but advised that this is the standard of non-service you can expect these days from a cheapskate virtue signaller who overcharges for everything they can.

I'm pleased to say that Waitrose have lost yet another customer as a result of their 'bagless deliveries' but no doubt they feel virtuous about it.

2023年11月15日
自発的なレビュー

Waitrose からの回答

Hi. Thank you for your feedback. In relation to the removal of our plastic bags from our online shopping, this decision has been taken as a business as we’re committed to reducing the use of single use plastic. Removing carrier bags from online deliveries is a notable step to help towards this commitment, which we estimate will eliminate an estimated 40 million single use bags per year.
I will pass on your feedback to the relevant team for further consideration.
Thank you - The Waitrose Team.