I am trying to track an order I was expecting today.
I have spent 30 minutes wasting my time with a bot! There is no access to a human being despite it being 2pm on a Friday afternoon. Do not accept calls from the general public which when your help centre doesn’t help what is the option? I will now have to cancel the plumber booked for Saturday morning despite waiting 2 months for him. No idea what the product is like and no idea if or when it will arrive. When the system won’t accept an order number and email address you are stuffed. Go to your local shop instead!
UPDATE at 3pm…. Despite paying for next day delivery on Wednesday my order will not arrive until Saturday…..after the plumber leaves. Total rip off