Good bits and disappointing bits!
Good driving team. Good hotel at Vienna with buffet dinner with a choice of main dishes. Eating together in a formal dining setting which led to socialising with fellow travellers. The canteen style buffet at the Prague hotel meant that few people socialised. The food was the same both days and not great quality, very disappointing, and not the usual Leger standard. The overnight hotel, Park Inn, Liege needs to throw out the duvets as the stuffing has bunched up and there are areas where you are only covered by the cotton cover....not great for a winter trip. And we had the same issue 5 years ago!
Leger Holidays からの回答
Thank you for taking the time to share your detailed feedback about your recent experience with Leger Holidays. We are delighted to hear that you appreciated the driving team and enjoyed the hotel experience in Vienna, especially the buffet dinner with a variety of main dishes. It's wonderful to know that the formal dining setting encouraged socialising with fellow travellers.
We appreciate your candid remarks about the food quality, and we apologise that the food did not meet your expectations. Please be assured that we will review this matter further to ensure improvements are made.
Regarding your concerns about the Park Inn hotel in Liege, we are sorry for any inconvenience caused. Your comments about the duvets will be forwarded to the hotel management team to see where changes can be made. We take your feedback seriously, and we are committed to rectifying this issue to enhance the overall experience for our guests.
We value your loyalty over the years, and your feedback is invaluable to us. We hope to have the opportunity to welcome you on another Leger Holiday in the future, providing an improved and delightful experience.
Have a lovely day Patricia, Leger (HB)