I don’t mind a parcel being delayed. I do mind being lied to. I tracked my parcel constantly. It was marked as running late but would be delivered. Suddenly they had attempted delivery over an hour ago. Rubbish. Not only was I here watching and waiting for it we also have a designated safe space. No attempt was made. And lies to try to placate. What is wrong with people? Don’t assume customers are stupid and do not expect us to keep quiet about your lies!