Reply from patisserie Valerie
2 hours ago
We are very sorry that you did not enjoy your visit. Please reach out to our customer service team via email to reviews @patisserie-valerie.co.u kthey will look into this further for you.
This is a typical reply from companies like these to a comment I sent to patisserie Valerie on 9 march 2024
Well what you should do is get a manager from your head office to reply. I don’t see why I should email your company. Pathetic
We are sorry to hear your disappointment and we would very much like to resolve this for you. We ask you to email the details of you compliant because we do not have any contact details for you on your review. We hope to hear from you soon via email to reviews @patisserie-valerie.co uk
I have already emailed your company and they don’t have the common decency to reply I’m not putting my contact details on here for security reasons
Update. Further evidence patisserie Valerie have lowered their standards by not even bothering to reply to my email I sent them the other day. What a joke eh patisserie Valerie!!!!