We signed up for this after a brief video call and a few phone calls and thought that with a company this size they would be able to handle any problems integrating our business into their system but soon found out that Simpro is a ridged box that your business has to fit into.
The whole system runs on purchase orders means that you have to have a serial number and exact price for every nut bolt and washer you use. You also need to add price lists to the system and when you use Screwfix, Amazon and Ebay this becomes impossible as their prices change every week which means you have to keep going in to update the prices. We had 1/2 a day trying to implement our business into their system and quickly found it it would not work. They even said it dont work for all businesses so we thought that they would be reasonable cancelling the contract. It cost us over £5k to exit the contract.
DO NOT SIGN ANYTHING UNTIL YOU ARE 100% SURE YOUR BUSINESS FITS THEIR RIDGID BOX SYSTEM OR YOU WILL BE CHARGED AND IT WONT BE CHEAP
I would not recommend this system or company to anyone, very disappointed with the system and the way we were charged. They did not look to see if it would work for us before signing us up and took £5k for what was basically a few hours work