Can only speak as we find, have just gone through the process of buying a used but new to us motorhome from Alan Kerr. Found the service excellent . Dom was the person in sales who led the trade in of our old van and purchase of the new to us Moho, listened to what we wanted and liaised well, great communication throughout. Ellie was the handover person and Brett as the tech guy no one could be faulted. Highly recommend