2nd parcel I've sent via Yodel in the…
2nd parcel I've sent via Yodel in the past two weeks which has either gotten lost or take an age to get delivered. When things go wrong also very difficult to get answers as you can usually only speak to them via online chats snd their operatives aren't particularly helpful in resolving your issue. I am probably now going to pay a little extra and use a company with better service and reliability.
Yodel by InPost からの回答
Hi Steve, I understand that you haven't received your parcel and your experience with customer service was not good. I apologise for the inconvenience caused due to the experience. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.