Parker Products Limited のレビュー


5つ星のうち1の評価

AVOID THIS COMPANY

AVOID THIS COMPANY
July 2024 - Ordered the Electric Pressure Washer - 160bar PEPW 2000.
The product has a cheap and nasty plastic hose connection which leaked water from my push fit Hozelock connection and also a unbranded pushfit connection. I had nothing but hassle in trying to return the item and gain a refund. Parker Brand give you a constant run-around between their technical department stating I need to take a video so they can assess fault and that if I return they may deduct money from any refund. I had already spent time assembling and dissembling and repacking so I refused to rebuild and take video and stated I was returning it under distance selling consumer rights with having to then pay for return postage (another £10). They confirmed receipt and took video of unpackaging item and testing it - however they did not show themselves using the supplied hose connection as their hand was out of the picture. They are still refusing refund, so now applied to my credit card company for refund. --- This company is a disgrace if you have an issue. IMHO AVOID THEM.

On actual product it is quite flimsy, does not have any weight at only 8.5Kg so likely not very stable when pulling on hose. Hose is a cheap plastic variety. Best spend £20-30 more and get a decent named brand as the Parker Brand one is awful.

2024年8月1日
自発的なレビュー