Hi, 

Thanks for your review, we’re sorry to hear you’re unhappy with the price of your renewal and we’d love to keep you as a customer. 

We always try to make sure your renewal price is competitive based on details we hold about you, so if those have changed, please let us know. Our renewal prices are always the same, or better, than prices we'd offer a new customer with the same details. You’ll find more information on our website. 

If your details have changed or you would like to discuss the price, please contact our Renewals team on 0333 321 9790 and they can take a look at this for you. ~Theo, Social Media Team