Dear Paul,

Thank you for sharing your recent experience with us at Flagstone.

We are sorry to read about your worry, we can fully appreciate your concerns when waiting for confirmation.

When transferring funds to your Flagstone holding account the funds are typically credited in real-time of the banks processing the transfers. Kindly note, it can sometimes take longer, depending on the clearing times of the banks or if any additional checks are made by the sending/receiving bank. You will always receive an automatic email from us to confirm when your funds have been received and in your holding account.

Best regards,
The Flagstone Team