Easy to set up the app and get an account, but I couldn't pay money in! The Easy Transfer facility didn't recognise my bank (virgin) and the pay by debit card wouldn't allow me to paste my card number in. But by typing my card in it worked, perhaps I should have thought if that first! Customer services wanted me to send them a screenshot, but the app wouldn't do that either and errored. Not a horrendous experience, but not as smooth as I expected with room for improvement of the app. This is my first venture into investing and I'm looking forward to a productive relationship with Dodl and AJBell.